Raj Bawa

To obtain a challenging position in a reputed organization where I can utilize my experience in operations, customer service, and advanced Excel skills to contribute to organizational growth while continuously enhancing my professional knowledge and career development.

Operations Executive (First Mile & Last Mile) - Community Innovation City Mall

• Managing end-to-end logistics operations focusing on seamless First Mile and Last Mile delivery processes.
• Ensuring efficient coordination across operational channels to achieve performance targets and timeline adherence.

Operations Executive - Teleperformance Global Services

• Managed day-to-day operational and customer service processes efficiently to maintain high service standards.
• Worked extensively with operational reports, client records, and data-driven tasks utilizing MS Excel.
• Resolved customer escalations and queries promptly while ensuring adherence to compliance guidelines.

Bachelor of Arts (B.A.)

Class 12th (Higher Secondary) - The Sunglow School

Class 10th (Secondary) - The Sunglow School