Raj Kumar

Results-driven PTC ALM Codebeamer Specialist with 5.3+ years of experience in Codebeamer administration, application support, workflow and tracker configuration, customization, migration, REST APIs, Swagger APIs, and Python automation. Experienced in enterprise ALM environments, users management, role and permission management, project and template administration, baselines, production support, and PTC support case handling. Hands-on experience supporting IBM Jazz (RTC) to Codebeamer migration, Git-based deployments, OpenShift, Ansible, Linux, and Splunk.

Strong experience collaborating with global stakeholders and providing technical solutions to end users.

Codebeamer Specialist - Magna International - Bangalore

(2025-09 - 2026-07)

• Administered and maintained the enterprise PTC Codebeamer ALM platform, supporting project configuration and production operations.
• Configured trackers, workflows, state transitions, roles, permissions, field dependencies, custom fields, and choice fields.
• Managed projects, templates, reusable item-creation templates, project membership, and access controls.
• Developed Python automation scripts using REST APIs and Swagger for project creation, role assignment, and project maintenance.
• Supported migration activities from IBM Jazz (RTC) to PTC Codebeamer.
• Deployed templates and configuration changes across Development, Stage, and Production environments using Git.
• Performed OpenShift cluster upgrades for test and production environments and developed Ansible playbooks for maintenance activities.
• Configured API throttling and the 'Store Password of LDAP' setting across Codebeamer instances.
• Performed Linux server hardening compliance checks and supported resolution of identified issues.
• Built a Splunk 'Logfiles' dashboard in collaboration with the Splunk team to monitor Codebeamer instance logs.
• Provided production support, handled user issues and SMT tickets within SLA, and collaborated with PTC Support on critical cases.
• Supported Agile ceremonies and contributed process-improvement ideas to improve Codebeamer usage and support efficiency.

Codebeamer Administrator - Bosch - Bangalore

(2022-05 - 2025-06)

• Configured and maintained Codebeamer trackers, workflows, state transitions, permissions, custom fields, and field configurations.
• Managed projects, templates, baselines, tracker configurations, user roles, permissions, and access control.
• Configured and managed Mass Edit operations to efficiently update multiple work items.
• Configured item creation using reusable templates.
• Handled SMT support tickets and PTC support cases, investigating and resolving issues within SLA timelines.
• Provided application support, troubleshooting, and technical assistance to end users and global stakeholders.
• Worked with One Identity Management (One IDM) for role management and access-related activities.

ALM Codebeamer Specialist - Visionet Systems Pvt. Ltd. - Bangalore

(2021-03 - 2022-04)

• Configured Codebeamer trackers, workflows, state transitions, custom fields, and project configurations.
• Created and maintained projects, templates, and tracker configurations based on business requirements.
• Managed user roles, permissions, and access control.
• Provided application support, troubleshooting, and issue resolution for Codebeamer end users.
• Assisted with project setup, tracker customization, and workflow implementation.
• Collaborated with development teams to deliver Codebeamer solutions aligned with business requirements.

B.Sc. - Computer Science - Sri Venkateswara University (2014 - 2018)