Raj Shekhar

IT support and technical services professional with hands-on experience in computer operations, hardware/software troubleshooting, networking, CCTV/IP camera installation, office administration, data entry and desktop publishing. Experienced with Windows/Linux, MS Office, Excel, Tally ERP9, Photoshop and CorelDRAW, with additional training in ethical hacking, penetration testing and network security. Seeking an IT Support, Computer Technician or CCTV/Technical Support role in Focal Point, Ludhiana.

CCTV Security Technician at Tradelink (2025-01 – Present)

• Install and configure CCTV IP cameras and related surveillance equipment.
• Configure and troubleshoot CCTV systems, network connectivity and recording setups.
• Install and configure biometric/attendance and punching machines, including tripod and face-attendance systems.

Desktop Supports Engg. at WeKow Enterprise (2022-01 – 2022-06)

• Help and troubleshoot customer's query and issues.

Computer Operator, Computer Technician & CCTV technician at City Janseva Kendra & Cyber Cafe (2022-01 – 2025-12)

• Handled day-to-day computer operations, customer support, data entry and office administration.
• Performed desktop publishing using Photoshop and CorelDRAW and prepared documents and print-ready material.
• Worked with MS Excel and Tally ERP9 for routine office and data-management tasks.
• Installed and supported CCTV systems and assisted customers with authorized banking-service workflows.

Web Application Penetration Testing & Ethical Hacking at Berry 9 IT Services (2021-01 – 2022-12)

• Worked on vulnerability assessment and penetration testing of web applications under authorized security-testing activities.
• Applied basic ethical-hacking, network-security and troubleshooting concepts to identify and document security issues.

Intermediate in 12th – Unity Convent (2023-01 – 2024-12)

Computer Operator & Programming Assistant in COPA – Delhi Institute of Information Technology (2022-01 – 2023-12)

High School in 10th – Rammurti T N I C, P Y B B P (2020-01 – 2021-12)