Raja Natarajan
Senior Collection Exe – HL / LAP
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About
Results-driven Collection Professional with strong experience in Home Loan (HL), Loan Against Property (LAP) & Consumer Loans. Seeking a challenging role in a reputed financial institution where I can leverage my expertise in NPA management, customer negotiation, and SARFAESI processes while continuously enhancing my professional skills and contributing to organizational growth.
Experience
Senior Collection Officer – Mortgage HL & LAP - Nido Home Finance Ltd - Pondicherry & T V Malai
(2020-02)
Portfolio: Bucket X to NPA. Formally known as Edelweiss Housing finance Ltd.
- Managing delinquent Mortgage HL & LAP accounts from early to advanced buckets.
- Handling legal coordination and SARFAESI-related follow-ups.
- Driving collections through field visits, customer negotiations, and settlements.
- Ensuring compliance with company policies and regulatory guidelines.
- Managed NPA accounts under Home Loan portfolio
- Executed customer tracing and recovery action plans
- Achieved consistent monthly collection targets across assigned regions
Senior Collection Officer – HL & LAP - Dewan Housing Finance Ltd - Puducherry & Cuddalore
(2019-01 - 2020-02)
Portfolio: Bucket1 to NPA
- Improved resolution rates through effective customer follow-ups
- Reduced delinquency through structured repayment plans
Collection Executive - Speed Credit Services - Chennai & Pondicherry
(2014-08 - 2018-12)
Handling collection department, especially collections in Credit card, Personal loans, Auto, Car loan and Home loans etc. Working as a Team Leader position in collection agency. Very well experienced in Tracing tools and Collection techniques.
Education
BA - Annamalai University (2024)
HSC - Ram Open School, Porur (2018)
SSLC - Govt. High School, Subbaih nagar, Thattanachavdy (2009)