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Raja Natarajan

Raja Natarajan

Senior Collection Exe – HL / LAP

Talent
ChennaiMember since July 16, 2026
NPA & High-Risk Account HandlingSARFAESI Act Process KnowledgeCustomer Tracing & Field CollectionsTeam handling & Group visit Co-Ordination to other locationLegal & Compliance CoordinationPortfolio & Region ManagementTeam Collaboration & Reporting
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NPA & High-Risk Account HandlingSARFAESI Act Process KnowledgeCustomer Tracing & Field CollectionsTeam handling & Group visit Co-Ordination to other locationLegal & Compliance Coordination

About

Results-driven Collection Professional with strong experience in Home Loan (HL), Loan Against Property (LAP) & Consumer Loans. Seeking a challenging role in a reputed financial institution where I can leverage my expertise in NPA management, customer negotiation, and SARFAESI processes while continuously enhancing my professional skills and contributing to organizational growth.

Experience

Senior Collection Officer – Mortgage HL & LAP - Nido Home Finance Ltd - Pondicherry & T V Malai

(2020-02)

Portfolio: Bucket X to NPA. Formally known as Edelweiss Housing finance Ltd.

  • Managing delinquent Mortgage HL & LAP accounts from early to advanced buckets.
  • Handling legal coordination and SARFAESI-related follow-ups.
  • Driving collections through field visits, customer negotiations, and settlements.
  • Ensuring compliance with company policies and regulatory guidelines.
  • Managed NPA accounts under Home Loan portfolio
  • Executed customer tracing and recovery action plans
  • Achieved consistent monthly collection targets across assigned regions

Senior Collection Officer – HL & LAP - Dewan Housing Finance Ltd - Puducherry & Cuddalore

(2019-01 - 2020-02)

Portfolio: Bucket1 to NPA

  • Improved resolution rates through effective customer follow-ups
  • Reduced delinquency through structured repayment plans

Collection Executive - Speed Credit Services - Chennai & Pondicherry

(2014-08 - 2018-12)

Handling collection department, especially collections in Credit card, Personal loans, Auto, Car loan and Home loans etc. Working as a Team Leader position in collection agency. Very well experienced in Tracing tools and Collection techniques.

Education

BA - Annamalai University (2024)

HSC - Ram Open School, Porur (2018)

SSLC - Govt. High School, Subbaih nagar, Thattanachavdy (2009)

Skills

Senior Collection ExeHL / LAP

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