Raja Natarajan

Results-driven Collection Professional with strong experience in Home Loan (HL), Loan Against Property (LAP) & Consumer Loans. Seeking a challenging role in a reputed financial institution where I can leverage my expertise in NPA management, customer negotiation, and SARFAESI processes while continuously enhancing my professional skills and contributing to organizational growth.

Senior Collection Officer – Mortgage HL & LAP - Nido Home Finance Ltd - Pondicherry & T V Malai

(2020-02)

Portfolio: Bucket X to NPA. Formally known as Edelweiss Housing finance Ltd.

• Managing delinquent Mortgage HL & LAP accounts from early to advanced buckets.
• Handling legal coordination and SARFAESI-related follow-ups.
• Driving collections through field visits, customer negotiations, and settlements.
• Ensuring compliance with company policies and regulatory guidelines.
• Managed NPA accounts under Home Loan portfolio
• Executed customer tracing and recovery action plans
• Achieved consistent monthly collection targets across assigned regions

Senior Collection Officer – HL & LAP - Dewan Housing Finance Ltd - Puducherry & Cuddalore

(2019-01 - 2020-02)

Portfolio: Bucket1 to NPA

• Improved resolution rates through effective customer follow-ups
• Reduced delinquency through structured repayment plans

Collection Executive - Speed Credit Services - Chennai & Pondicherry

(2014-08 - 2018-12)

Handling collection department, especially collections in Credit card, Personal loans, Auto, Car loan and Home loans etc. Working as a Team Leader position in collection agency. Very well experienced in Tracing tools and Collection techniques.

BA - Annamalai University (2024)

HSC - Ram Open School, Porur (2018)

SSLC - Govt. High School, Subbaih nagar, Thattanachavdy (2009)