Operating Systems
- Basic Health checks and monitoring
- Perform major upgrades of operating systems and other products
- Analyze system performance indicators and recommend improvement actions
- Monitoring of managed environments
- Investigates server, database and networking performance problems and recommends/implements performance improvement solutions
- Memory and Disk space utilizations
- User account management
- OS Patching and Post provisioning activities
Amazon Web Services
EC2, S3, VPC, RDS, Route53, Auto Scaling, ELB, IAM, Cloud Watch, AWS CLI, EBS, Glacier
- Provisioning EC2 instance, Cloud Watch Alarm, VPC, S3 bucket, IAM, ELB
- Scaling up of EC2 instances, Launch, Stop and Reboot EC2 instances
- Managing security measures for Infrastructure. Security groups for EC2 compute, Managing IAM Users and Simple Storage Service (S3)
- Configuring and maintaining the monitoring profiles for AWS Services - EC2 Parameters - CPU, Memory, Disk, Response time etc.
- Configuring Auto scaling Policies of EC2 instances based on defined metrics
- Creating and managing AMI’s
VMware
- New VM Provisioning
- Virtual Machine operations - Snapshots, Cloning, VM Tools upgrade, Storage vMotion, CPU and Memory upgrades
- High availability and DRS configurations
- Provisioning VMFS Storage, adding storage and network adaptors
- Monitoring the VM activities and performing health check in VMware ESX and ESXi servers
Backup
Veritas Netbackup
- Managing backups for more than 500 + Linux, Windows servers
- Policy Management – Configuration of new policies and client consolidation
- Configuration of VMware, File System and DB level backups
- Backup Restoration – BMR, VM level, File level, DB level
- Tape Media Management – Managing enough scratch tapes, handling data Center operations for tape rotation and recalling tapes from offsite
- Troubleshooting day to day backup failures and resolving backup issues
- Coordinating with Netbackup support for major upgrades, bug fixes, releases, performance issues, unseen errors, hardware replacement
- Preparation of Daily and Weekly consolidated backup reports
- Monitoring backup and media servers
- Performance tuning and change management
Backup Exec
- Backup Exec master server upgradation
- Backup Exec Agent Installation on client servers
- Backup configuration for newly provisioned servers and retention specifications
- Tape Media Management – Performing tape management and requesting tapes from offsite
- Investigating and troubleshooting the failed backups
- Configuring Alerts and Notifications for backup status
- Dell EMC Data Domain upgrade
- Dell EMC Data Domain monitoring and management
- Managing with Backup Exec and Data Domain support for patch updates and troubleshooting
Rubrik
- Rubrik Appliance version upgrade
- Protecting the VM’s in SLA policy
- Retention specifications for the backups
- Configuring Archival locations for backups
- Performing Instant Recovery of a VM
- Performing Live Mount recovery
- Coordinating with Rubrik support for undetected issues and bugs
- Generating daily backup reports to check the status and failures
ITIL
- Incident, Service Request, Change & Problem management
- Change Implementation – CIPD creation, Implementation, Test plan and Execution
- Preparing KB articles and SOP’s
