Rajat More

Dynamic and result-oriented professional with comprehensive experience in customer/relationship management, retail operations, direct sales, and specialized electrical contracting. Proven track record of managing large-scale projects as an A-Class Electrical Contractor, enhancing customer experience at Lenskart, and driving business growth. A proactive problem-solver with an entrepreneurial mindset, aiming to leverage leadership expertise in an Assistant Manager role to optimize operations.

Relationship Manager at Center for Sight (2026-07 – Present)

• Build and maintain strong relationships with patients, understanding their eye-care needs and guiding them through treatment options and procedures.
• Act as the primary point of contact for patient queries, coordinating between patients, doctors, and internal departments to ensure a smooth care journey.
• Drive conversion of consultations into confirmed procedures by clearly communicating value, addressing concerns, and following up proactively.
• Maintain accurate patient records and follow-up schedules, supporting retention and repeat engagement with the center.
• Collaborate with medical and front-office teams to uphold high standards of service quality and patient satisfaction.

Assistant Store Manager at Lenskart (2025-01 – 2026-06)

• Managed end-to-end customer consultations, ensuring high conversion rates and delivering exceptional customer service.
• Drove sales for premium eyewear collections and actively promoted featured brand portfolios, including Meller, to achieve store targets.
• Oversaw store operations, handled customer escalations, and maintained cross-functional communication with Area Managers for seamless retail execution.
• Supported the operational transition and compliance processes for the store.

Founder & Manager (A-Class Electrical Contractor) at Rajat Electro (2023-11 – 2024-12)

• Directed end-to-end electrical contracting operations, providing comprehensive solutions including new installations, system upgrades, and preventive maintenance.
• Specialized in the execution and management of High Tension (HT) and Low Tension (LT) electrical connections for diverse client requirements.
• Implemented power factor correction strategies to optimize energy efficiency and electrical system performance.
• Acted as the primary liaison with government and regulatory authorities to secure necessary approvals, ensuring 100% compliance with safety standards.

Sales Associate at Brandz Strom Private Limited (2022-01 – 2023-08)

• Executed direct sales strategies to meet and exceed personal and store targets.
• Maintained strong customer relationships, resulting in high repeat business and positive brand reputation.
• Assisted in daily retail operations, including inventory management and merchandising.

Bachelor of Commerce (B.Com) in Foreign Trade (F.T) – Devi Ahilya Vishwavidyalaya (DAVV)