Rajeev Choudhary

Result-oriented IT professional with hands-on experience in infrastructure monitoring, incident management, and operational analytics. Experienced in automating operational workflows using Python and managing campaign operations. Proficient in system monitoring, ticket resolution, data preprocessing, and database reporting. Strong capability to coordinate with cross-functional teams to ensure system reliability and seamless operations.

Campaign Operations Executive - SAARTHI.AI (GAMUT ANALYTICS)

(2023-03 - 2023-10)

• Managed incoming client data received via emails or APIs in zipped folders containing CSV files.
• Developed Python scripts to fully automate the preprocessing of client data and trend analysis.
• Responsible for end-to-end Campaign Execution, performance monitoring, and optimization.
• Performed post-campaign data analytics using MongoDB aggregation pipelines for customer behavior and system component analysis.
• Maintained operational trackers and conducted regular trend analysis to improve campaign efficiency.

Associate System Engineer - SDG CORPORATION

(2021-11 - 2023-02)

• Performed real-time Alert Monitoring and raised tickets based on severity levels.
• Handled escalations efficiently with the Server Network Team and Senior Managers.
• Utilized Python scripts for Antivirus Log Analysis to identify potential system vulnerabilities.
• Managed Cloud Monitoring and infrastructure tracking for servers and networks to ensure high uptime.
• Supported production activities, incident resolution, and root cause analysis.

Bachelor of Technology (B.Tech) - Computer Engineering - Lingayas Vidyapeeth (2020)