Technical Director at Criterion Networks (India) (2022-04 – 2025-04)
- Provided strategic direction for the India Development Center, overseeing product engineering, project management (PMO), and customer success functions.
- Guided the full product development lifecycle for cloud-native platforms leveraging AWS and GCP, incorporating advanced AI technologies including Vertex AI and Gemini.
- Formulated and executed product-centric strategies for cloud resource optimization, encompassing storage optimization, instance lifecycle management, and data archiving.
- Mentored and managed cross-functional engineering teams, aligning resources to achieve product roadmap milestones and ensure delivery of high-quality solutions.
- Initiated and sustained customer success programs, enhancing client satisfaction and contributing to long-term product adoption and strategic partnerships.
- Reduced GCP cloud infrastructure costs by 50% through strategic implementation of storage optimization, instance lifecycle management, and archiving strategies.
Global Head, Product Delivery at Adappt Intelligence (2019-04 – 2022-04)
- Defined and executed the global product delivery strategy for IoT and cloud platforms, ensuring seamless execution and alignment with business objectives.
- Architected a scalable AWS-based IoT ecosystem, integrating machine learning capabilities to enable advanced analytics and automation for new product features.
- Directed the full development and deployment lifecycle of a comprehensive IoT platform tailored for facility management solutions.
- Cultivated collaboration across international, cross-functional teams, fostering innovation and optimizing product delivery processes.
- Administered budget and resource allocation for global product delivery initiatives, ensuring cost-effectiveness and maximizing resource utilization.
- Successfully developed and launched an IoT platform effectively managing over 5000 devices globally for facility management solutions.
Global Head, Product Engineering at Dell EMC (2018-03 – 2019-04)
- Provided strategic leadership and technical guidance to global product engineering teams, shaping product development roadmaps and ensuring alignment with market demands.
- Directed 24x7 enterprise support operations, establishing robust systems and processes to guarantee high availability and reliability of critical products and services.
- Orchestrated offshore transition initiatives, strategically optimizing resource allocation and enhancing product engineering operational efficiency.
- Fostered extensive collaboration with product management, sales, and marketing teams to align product engineering efforts with overarching business goals and customer requirements.
- Established and continuously monitored key performance indicators (KPIs) for product engineering, proactively identifying areas for enhancement and implementing strategic corrective actions.
- Significantly improved operational efficiency and resource utilization through the successful implementation of offshore transition initiatives.
Product Manager at Unisys (2009-08 – 2013-03)
- Defined and drove product engineering initiatives, overseeing the Software Development Life Cycle (SDLC) across global teams to ensure product quality and on-time delivery.
- Managed comprehensive product development from conceptualization through launch, fostering collaboration with engineering, marketing, and sales teams to accelerate market entry.
- Formulated strategic product roadmaps by conducting in-depth market research, analyzing customer feedback, and performing competitive analysis to identify key opportunities.
- Monitored product performance indicators and user adoption metrics, proactively identifying areas for enhancement and implementing strategic product improvements.
- Ensured strict alignment of product strategy with overall business objectives, contributing directly to revenue growth targets and expanding market share.
- Reduced product support backlog by 60% through strategic optimization of headcount, significantly improving product quality and decreasing system downtime.
Leadership roles across engineering, product, and global delivery at Cisco, HP, Tata Unisys (India) (1995-02 – 2009-08)
- Assumed progressively responsible leadership positions across engineering, product management, and global delivery functions within leading technology organizations (Cisco, HP, Tata Unisys).
- Cultivated innovation and operational excellence in product development, significantly contributing to the successful launch and adoption of numerous technology initiatives.
- Directed diverse cross-functional teams, fostering a collaborative culture to achieve key results and navigate dynamic operational landscapes effectively.
- Provided strategic input into critical business decisions, ensuring technology investments consistently aligned with overarching business objectives and market opportunities.
- Forged and nurtured robust relationships with key internal and external stakeholders, facilitating transparent communication and ensuring alignment for successful product and project outcomes.
- Consistently delivered successful technology initiatives and product advancements, establishing a track record of driving business growth and organizational impact.
