Dispensing optician - Lawrence and Mayo Opticals Pvt Ltd - Thane
(1998-01 - 2008-12)
- Attending customers at the counter.
- Listening and guiding customers to the best options for their exact requirements.
- Placing orders to suppliers e.g. Essilor.
- Simultaneously taking follow ups of finished jobs from workshop and quality control division.
- Cross check of individual ready Specs. (Rx, alignment of frame etc).
- Informing customers for the status of their orders.
- Finally, compare the value and volume of orders taken at the end of the day with the target and simultaneously calculate the next day's target.
Showroom coordinator - Lawrence and Mayo Opticals Pvt Ltd - Thane
(2008-01 - 2019-12)
- To prepare and achieve the sales and expenditure budget of the store.
- To implement measures of cost control and developing new avenues for promoting the business.
- Coordination with warehouses for stock movement and ensuring optimum stock level through efficient ordering system with minimal shrinkage.
- Visual presentation: ensuring clear-cut communication through signage.
- Random check of showroom covering various sites like proper and sufficient display of various saleable stock, cleanliness and ambience of showroom.
- Checking of Bank deposits.
- Giving counter sales staff their target of the day and simultaneously helping them with the customers for upgrading sales.
- Study and analyze the sales growth month and year wise.
- Replying customer's queries and complaints. Appropriate and prompt action at branch level to customer's satisfaction.
- Motivating the sales team and other staff members to jointly work towards the common goal of the branch.
- Studying competitor's business strategy.
Showroom Incharge - Gangar Eyenation Pvt Ltd - Nagpur
(2020-01 - 2020-06)
Branch closed due to covid
Self employed
(2021-01)