Assistant Food & Beverage Manager - Hometel by Sarovar Hotels - Roorkee, Uttarakhand, India
(2025-07-01)
- Attending daily HOD meetings & leading the daily operations of the entire F&B department with the highest standards.
- Ensuring daily briefings, cost control & staff strengthening training programs.
- Regularly analyzing menu performance through the strategic approach of menu updates, menu planning, menu engineering & promotional offers.
Restaurant Manager - Novello Globe Hotels & Resorts Pvt. Ltd. - Dehradun, India
(2024-07-01 - 2025-06-30)
- Managed the daily operations of the restaurants Novello Delight (multicuisine restaurant and bar) and Rajwada (Rajasthani cuisine ethnic restaurant) with high standards of guest services, staff hiring, and conducting briefings & trainings.
- Managed costs, vendors, purchases, stocks & inventory.
Property Manager - Treebo Trend TMS Residency - New Delhi, India
(2022-08-01 - 2023-03-31)
- Managed front office, reservations, food & beverage service, housekeeping, and kitchen operations. Optimized room allocation and room rates to increase sales and revenue.
- Managed OTAs through a channel manager to elevate hotels' branding, and update services & amenities.
Butler, Food & Beverage Service - ITC Maurya Hotel - New Delhi, India
(2017-08-01 - 2020-05-31)
- Anticipated all VIP guests' needs and delivered exceptional personalized butler service and coordinated with all concerned outlets and departments to ensure the highest level of guest comfort, satisfaction, and exceptional guest experiences.
Butler, Rooms Division - Burj Al Arab Hotel - Dubai, United Arab Emirates
(2015-08-01 - 2017-06-30)
- Delivered unrivaled, world-class, luxurious, personalized butler service to fulfill all guests' requests, i.e., morning service and evening in-suite happy hour alcohol service, and maintained all unique BAA butler amenities, mini bar, wardrobe, and transportation services with Jumeirah standards, guiding principles, and BAA gold standards.
Banquet Sales Executive - Mapple Exotica Hotel - Chattarpur, New Delhi, India
(2015-02-01 - 2015-07-31)
- Proactively responded to guest's inquiries to confirm bookings of the banquets and lawns & facilitated guests' requirements of the banquets & lawns. Prepared sales correspondence, i.e., function prospectus with the coordination of guests and internal departments for upcoming events.
In-Room Dining Steward - Shangri-La Eros Hotel - New Delhi, India
(2013-09-01 - 2015-01-31)
- Facilitated exceptional food and beverage service in guest rooms and the executive lounge, ensuring high standards of service and guest satisfaction.
Waiter, Food & Beverage Service - Jumeirah Zabeel Saray Hotel - Dubai, United Arab Emirates
(2011-09-01 - 2013-01-31)
- Anticipated guest's needs and delivered exceptional food and beverage service with Jumeirah standards and guiding principles. This role required the ability to thrive in a dynamic, fast-paced environment and ensured high-quality service throughout the day in various settings, including the restaurant, lounge bar, beach, and pool area.
