Rajesh Ebsi

An energetic, driven and capable as Operation Manager and having vast experience in overseeing and directing the working of a plant and retail businesses. Maximum use of my diverse talents and skills to contribute towards achieving a company's strategic and operational targets and overall business aims. I have extensive experience of long term planning, performance improvement, staff development and promoting and maximizing the employer's culture, sales and profitability.

At present I am working in a high-energy environment where targets have to be met by aggressive deadlines. Right now I am keen to work for a company where there will be new and exciting tasks to do each day and where hard work and commitment is rewarded.

Operations Manager at Poppys Group of Hotels (2023-01 – Present)

Responsible for managing cross-functional project teams and organizing them in such a way that they pull together to achieve set goals.

• Effectively managing the daily operations of the hotel and report to HO
• Improving the operational systems, processes and policies.
• Preparing budgets and inventories.
• Supporting company staff in their professional development and growth.
• Training others on mechanical tasks.
• Continually reviewing performance data and then drawing conclusions.
• Communicating effectively with all the relevant people in the company and outside of it.
• Participating in the interviewing and hiring of staff.
• Dedicating work to specific members of staff and then ensuring that the work is done properly.
• Providing tactical direction and leadership to staff.
• Regularly reviewing manufacturing operations to ensure the correct quality standards.
• Facilitating operational stability.
• Maintaining office equipment.
• Writing up comprehensive and conclusive reports for senior managers.
• Developing long term strategic plans for the company.
• Managing customer orders.
• Exploring new market opportunities.
• Writing up annual financial and operating plans.
• Ensuring that production output and on time delivery targets are consistently achieved.
• Organizing and conducting regular staff meetings.
• Making sure that guests have a good first and last impression of the hotel.
• Setting sales targets for staff and monitoring them to ensure that they are met.
• Recruiting staff, training them up and then monitoring their performance.
• Managing and setting room rates.
• In overall charge of a busy food and beverage operation.
• Engaging and motivating staff to do better.
• Constantly focusing on profitability and growth.
• Striving to create a relaxing and welcoming ambience for customers.
• Identifying other revenue stream opportunities.
• Organizing conferences, wedding receptions and banquets.
• Overseeing the allocation of hotel bedrooms.
• Launching local publicity campaigns and attending networking events.
• Making sure presentation, recipes and services are consistent throughout the hotel.
• Demonstrating visible operational leadership and management to the hotel staff.
• To Paining the project work ( Property Renovation work planning)
• To prepare accurate revenue forecasts pertaining to hotel, quarterly, bi-annual and annual basis
• To prepare and develop short and long term plans for improvement of both profitability and status of the hotel

Operation Manager at Poppys pleasant stay kodaikanal (2022-05 – Present)

Operation Manager at Aquatic floting resort by Poppys (2022-05 – 2023-04)

Operation Manager at Tuskers hill by poppys (2020-05 – 2022-04)

Assist Operation Manager at Hotel Le pepple (2019-05 – 2020-04)

Banquet Manager at #6 hotel (2018-03 – 2019-04)

Operation Manager at KVR Hotel (2012-09 – 2018-02)

Restaurant Manager at ORANGE MULTICUISINE RESTAURANT (2010-07 – 2011-08)

Senior Captain at THE RESIDENCY GROUP OF HOTELS (2007-03 – 2010-06)

Steward at SHEVAROYS GROUP OF HOTELS (2005-11 – 2007-02)

Craft Course in Food and Beverage Service – VALLUVER CATERING & HOTEL MANAGEMENT

HSC (2004)