General Manager - M/s. Pillai & Sons Group - Chennai, Chengalpattu & Pondicherry
(2022-01)
Assumes responsibilities and is accountable for customer retention and the portability of each department in the dealership on behalf the dealers, fulfills responsibilities using sound, business management practices. Plans, motivates and coordinates the activities of the management team.
- Handling the team of sales managers, service manager, team leaders, sales executive and support staffs
- Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance
- Conducting sales training for improving sales skills, managerial skills, business skill and product knowledge
- Exposure to sales/receivables/monitoring customer schedules as per the sales plan
- Constructively handle/ supervise the handling of customer compliance related to sales and service department
- Managing customer relationship
- Creating the annual dealership sales forecast by estimating total vehicle sales as well as the expenses for the new vehicles sales
- Monthly / fortnightly/ weekly MIS management
- Coordinates with the business office to ensure that records and analysis are maintained accordingly
- Resolves any customer compliance that the department managers are unable to rectify
- Other task as assigned
Business Head - M/s. Vignesh Moteurx - Pondicherry
(2018-01 - 2022-12)
Authorized Dealer of M/s. Piaggio Vehicles Pvt Ltd 2W
Sales Manager - M/s. JMB Motoplex - Ashok Nagar Chennai 600083
(2015-12 - 2018-01)
Authorized Dealer of Piaggio Vehicles Pvt Ltd. 2W
- Conducting regular meeting with the Sales Team at Dealership
- Daily reporting to the Regional Office of OEMs
- Following up of enquiry customer's and existing customers
- Mailing about the stock regularly
- Attending-walk in customers
- Coordinating with Financiers for Special Scheme
- R.T.O Reporting
- Maintaining the sub dealers and visiting then once in a week
- Conducting mela during season time
Sales Manager - M/s. Legend Motors - Chennai & Cuddalore branches
(2011-10 - 2015-08)
Authorized Dealer of Royal Enfield
- Conducting regular meeting with the Sales Team at Dealership
- Daily reporting to the Regional Office of OEMs
- Following up of enquiry customer's and existing customers
- Mailing about the stock regularly
- Attending-walk in customers
- Coordinating with Financiers for Special Scheme
- R.T.O Reporting
- Maintaining the sub dealers and visiting then once in a week
- Conducting mela during season time
Sales Manager - M/s. Vishaka Bajaj - Saligramam, Chennai-600093
(2009-04 - 2011-08)
Authorized Dealers of Bajaj Two Wheeler
- Conducting regular meeting with the Sales Team at Dealership
- Daily reporting to the Regional Office of OEMs
- Following up of enquiry customer's and existing customers
- Mailing about the stock regularly
- Attending-walk in customers
- Coordinating with Financiers for Special Scheme
- R.T.O Reporting
- Maintaining the sub dealers and visiting then once in a week
- Conducting mela during season time
Team Manager (Verification in Reliance Communication) - Harsha Associates - Kodambakkam, Chennai-600024
(2005-07 - 2009-04)
- Maintaining of Team leader & Executives
- Perfect reporting from the Executives
- Fixing targets to them
- Conducting monthly meetings between them
- Maintaining the Tele – Verifying Executives & Backend Executives also
Team Manager - M/s. Eswari Motors - Adyar, Chennai-600020
(2003-04 - 2005-01)
Authorized dealer of Kinetic Two Wheeler
- Maintaining of the sub dealers both in cities & out of cities also
- Good sales target from those dealers
- Conducting mela's so as to enthuse them
- Fixing appointments with the HR person's
- Explaining our schemes to them
- Getting permission from them
- Conducting mela's & special offers in and around industrial areas, markets, departmental stores & petrol bunks, Issuing of pamphlets in main areas
- Attending enquiries
- Tele-calling of these leads with all those activities
