Rajesh N
Content moderator
Talent
Hyderabad, HyderabadMember since July 15, 2023
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About
- Cascading the received information to the teams about process and policy updates
- Providing inputs for the improvement of the process
- Guiding other team members on the project to ensure the cascaded content is accurate
- Working on Quality of the assigned team
- Validating the requirements and working on quality improvement of the associates
- Working on branding queue, international brands, and bifurcation of brands
- Working on assigned parameters and maintaining AHT and quality
- Meeting all service level agreement (SLA
Experience
SENIOR ASSOCIATE AT WIPRO, Hyderabad for FACEBOOK (Content Moderation) – 2020 Sep – Till Date.
CUSTOMER SUPPORT EXECUTIVE AT QConneqt Business Solution, Hyderabad for Paytm Flights -2018 November – 2020 Jan.
Education
B.com from Post Graduation Degree College affiliated to Osmania University – Hyderabad – 2010-2013 with aggregate of 62%
