Software developer - IBM
(2015-12 - 2016-12)
IBM Unica is a cloud-based marketing automation solution for large enterprises. It is suitable for users across a variety of industries including banking, financial services, retail, high technology, insurance, hospitality and others. Products: IBM Leads, IBM Unica Customer Insight, IBM Contact Optimization, Marketing Operation, Campaign
- Worked on bug fixing and provided L2/L3 support production applications on as per need basis
- Extensive use of Perforce as versioning system
- Provided quick turnaround to the model failures due to database issue or any other
- Maintained different modules with defect fixing
- Provided engineering support for different releases of Marking Operations product
- Involved in level 3 support for the product which involved answering to customer PMR's, development of fix packs/ interim fixes and hot fixes
- Also, I was involved in the development of REST APIs & REST API Testing Postman
- Resolved Customer PMR's for IBM Marketing Operations product so that customer can move ahead in their business use case and thus achieve what they had planned to using IBM's Marketing Operations
Software developer - IBM
(2016-12 - 2017-12)
United Parcel Service is an American multinational shipping & receiving and supply chain management company. Your Package Delivered Safely & on Time. Reliable Shipping with Peace of Mind! Helping You Save Time and Reduce Cost.
- Completed the coding, Unit testing for MSC ER/Maintenance work applications on as per need basis
- Resolved the defects in NS-Core, NES, NSP and MSC, MSC_TMPL, MSC Email application end to end in UPS
- Implemented ER 7704 Template with Design Phase, Coding phase, Testing Phase
Software developer - IBM
(2018-01 - 2020-07)
ePIF ((Electronic Project Initiation Form) application is to provide a stable port of the legacy application & a facility for the creation, typically referred to as "opening" a project within AMEC's financial application (BST).
- Rewarded for Manager's Choice Award for demonstrating the following IBM Practice: Put the client first
- Also got Appreciated Innovation Skills for the Automation of Macris Job Monitoring
- Got client appreciation for the new idea creation for Project Offer Module, Project
- Accounting module, Project Auto –Report Generation Modules, Rest API.I have suggested & documented Rest API which got Appreciated in Wood AMS team, presented Rest API with whole Wood AMS team, using Swagger documentation
- Resolved the client service request, Incidents, RITM request in ICD & Service now
- Provided workaround to the Security Vulnerability identified in West instance of Sunrise Application
Java Spring Developer - IBM
(2020-07 - 2022-04)
EMT is a solution that allows Coffee Specialists, in CRC or Boutique, to take orders when Nessoft is not available, for any reason. There is a local application on the boutique or CRC PC that takes the orders and sends them whenever the network goes up again. Projects: EMT Client, EMT Middleware, EMT dashboard, EMT Crypt Tool.
- Resolved the client service request, Incidents, RITM request in ICD & Service now
- Implementing story related to credit card services as per client requirement
- Appreciation: I have received Manager's Choice Awards with IBM Bluepoint's. Also got appreciation from client to
- Resolved P1 incident request
Software developer - Capgemini
(2023-06 - 2023-12)
DMOV Data Movement 2.1 WSIT-MSS (Wholesale IT & MSS). DMOV2.1 implements Data Intergrity control to ensure Accuracy and Timeliness of data moving across all in -scope applications whenever data is sent,recived or processed by an in-scope application instance
- Developed Module for MSS for Project creation template with Spring Boot REST API implementation
- REST API tested with PostMan tool
- Resolved the client service request, Incidents, RITM request in ICD & Service now
- Implementing story related to MSS services as per client requirement
- For different interfaces of different applications, created evidence pack for interface of type Webservice, API, Database and File with the help of Runbook template. Evidence pack used for Data Movement analysis and Data Audit, Quality control check
Software developer - Capgemini
(2024-01)
Allianz Account (Claims Handling & Management). Summary for Fraud & Litigation Vertical application. Role: Contributor to the Global & UK Layer Localization App
- Implemented and worked on a permission distributor inside and Kafka consumer that processes permission events (create, update, delete)
- In allianz Litigation & Fraud verticale used permission distributor worked with Role-Based Access Control (RBAC) instead of custom permissions model
- Enhanced claims processing in the Fraud & Litigation subproject
- Implemented kafka consumer for case reported topic in fraud verticale
- Implemented kafka producer with services created & services updated topic in kafka cluster
- Implemeneted REST API for the Litigation vertical app
- Worked on the Fraud & Litigation subproject to enhance claims processing
- Integrated policy data from service order management into the Fraud vertical
- Resolved service requests and incidents effectively
- Developed user stories for the UK Allianz account
- Received client appreciation for contributions
