Rajeswari M

Results-oriented Data Analyst and Fraud Risk Analytics Specialist with 6+ years of experience in e-commerce operations, fraud detection, compliance management, and business reporting. Skilled in SQL, Power BI, Excel, data visualization, AI tools, ChatGPT, dashboard creation, KPI reporting, and operational analytics. Proven expertise in analyzing large datasets, identifying fraud patterns, improving operational efficiency, and delivering actionable insights to stakeholders.

Passionate about leveraging AI-driven solutions to enhance productivity, reporting, and business decision-making.

Senior Operations Executive - Fraud & Risk Analytics - Flipkart Internet Pvt Ltd - Bangalore

(2020-08 - 2024-11)

• Performed fraud risk analysis and identified suspicious seller and reseller behavior patterns across e-commerce transactions.
• Developed SQL queries using advanced joins, CTEs, views, and window functions to extract and analyze large datasets.
• Built automated dashboards and reports using Excel and Power BI to track KPIs and operational performance metrics.
• Collaborated with rules engine teams to create fraud prevention rules that reduced non-performing and suspicious accounts.
• Conducted data cleansing, validation, and mapping activities to improve reporting accuracy and operational insights.
• Generated daily, weekly, and monthly analytical reports for senior leadership and stakeholders.
• Delivered ad-hoc business reports and analytical insights to support strategic decision-making.
• Improved operational efficiency by streamlining reporting processes and dashboard automation.
• Worked extensively with SQL Server databases, tables, views, inserts, updates, and query optimization techniques.
• Supported fraud investigation processes and helped mitigate financial and operational risks.
• Monitored e-commerce transactions and identified fraudulent activities using analytical and data-driven approaches.

Operations Executive - Fraud & Risk Management - Flipkart Internet Pvt Ltd - Bangalore

(2017-12 - 2020-02)

• Monitored e-commerce transactions and identified fraudulent activities using analytical and data-driven approaches.

Bachelor of Engineering - Electrical & Electronics Engineering - Anna University (2015)