Rajeswari Selvaraj

Results-oriented ITES Professional with over 13 years and 4 months of dedicated experience in Healthcare Operations and IT Services. Proven expertise in revenue cycle workflows, high-accuracy data management, and operational execution. Adept at maintaining strict quality standards and optimizing processes through continuous learning and dedication.

Quality Control Analyst - Omega Healthcare Management Services - Trichy, India

• Conducted comprehensive quality control and quality assurance activities across healthcare operations and revenue cycle management processes.
• Reviewed and validated medical data, documentation, and transactions to ensure accuracy, completeness, compliance, and adherence to defined quality standards.
• Identified process errors, discrepancies, and quality gaps, and provided timely feedback and corrective action recommendations to improve overall process accuracy.
• Consistently maintained high quality and productivity standards while meeting stringent client SLAs, turnaround times, and operational requirements.
• Collaborated effectively with operations teams, team leads, and management to resolve quality issues and support continuous process improvement initiatives.
• Performed quality audits, analysed error trends, and identified recurring issues to help minimize defects and improve process efficiency.
• Demonstrated strong attention to detail, adaptability to process changes, and commitment to maintaining consistent quality and operational excellence.

Bachelor's Degree - Periyar E.V.R. College (Autonomous), Bharathidasan University (2009-01 - 2012-12)

Higher Secondary (HSC) - Government Higher Secondary School (2007-01 - 2009-12)

Secondary School (SSLC) - Government Girls High School, Viralimalai (2007-12)