Rajnandani Singh

A dynamic and results-driven Deputy Manager with one year of experience in the banking sector, specializing in asset management. Expertise in managing asset desks, transferring asset leads to sales officers, and ensuring comprehensive follow-ups. Proven ability to foster productive customer interactions and effectively manage team operations to drive performance and achieve targets.

Deputy Manager - Bandhan Bank - Ranchi

(2023-06 - 2025-05)

• Asset Desk Manager: Oversaw the asset desk, ensuring efficient handling of all retail asset activities, particularly loan-related processes, to deliver seamless customer service.
• Lead Transfer and Follow-Up: Directed the transfer of retail asset leads, including loan applications, to sales officers, maintaining consistent follow-up to maximize lead conversion and client engagement.
• Customer Interaction: Fostered positive relationships with customers, addressed their loan and other financial needs, and provided effective solutions, contributing to high customer satisfaction levels.
• Team Management: Led a dynamic team, organized workflows, monitored team performance, and implemented process improvements to achieve departmental objectives.
• Retail Loan Portfolio Management: Managed the retail loan portfolio, ensuring compliance with banking regulations and optimizing the loan approval process to meet customer demands and bank profitability goals.

Intern - Central Coalfields Limited - Ranchi

(2023-03 - 2023-05)

Masters in Business Administration - Marketing & HRM - Birla Institute of Technology (2021-04 - 2023-05)