Rajneзh Rathore

Driven professional with a proven track record in customer service, inventory management, and operations oversight. Committed to enhancing customer satisfaction and optimizing processes for operational efficiency. Results-oriented operations manager with expertise in inventory control and staff training.

Skilled in implementing effective sales strategies and process optimization, contributing to improved operational workflows and inventory accuracy. Dynamic leader with a strong background in overseeing operations and training staff. Adept at managing inventory and coordinating with suppliers to ensure timely fulfillment, ready to drive improvements in customer service and operational processes.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

FR-MANAGER - Zepto Pvt Ltd.

• Exceeded customer satisfaction by finding creative solutions to problems. Recognized by management for providing exceptional customer service.
• Managed inventory levels using advanced tracking software.
• Managed inventory levels to ensure product availability and reduce excess stock.
• Coordinated with suppliers to maintain accurate and timely order fulfillment.
• Oversaw daily inventory audits to verify stock accuracy and compliance.
• Trained staff on best practices for inventory control and management systems.

FR-MANAGER - ZOMATO WHERE HOUSE SECTORE 89

• Oversaw daily operations to ensure smooth workflow and productivity.
• Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
• Managed scheduling, training and inventory control.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Assessed employee development needs and provided feedback on their progress towards meeting goals.

Team Leader - UDAN

• Coordinated daily operations and scheduling for multiple departments.
• Assisted in managing inventory through tracking and organization systems.
• Supported team members with administrative tasks and project documentation.
• Maintained accurate records of correspondence and office supplies usage.
• Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
• Monitored staff performance and provided feedback for improvement.
• Resolved customer complaints in a timely manner to maintain customer satisfaction.

ASSISTANT MANAGER - Anytime fitness (preet vihar)

• Led sales team to develop and implement effective sales strategies.
• Trained and mentored junior sales staff on best practices and company policies.
• Managed customer relationships to enhance satisfaction and loyalty.
• Managed daily operations of sales department, including supervision of staff members.
• Oversaw daily operations to ensure smooth workflow and productivity.
• Monitored inventory levels to maintain adequate stock for operations.

Deputy cluster manger - Zepto store

• Assisted in managing overall cluster operations and team performance.
• Led a team to achieve operational goals and maintain service standards.
• Oversaw inventory health, stock management, and audit processes.
• Coordinated with management for smooth execution of daily operations.
• Ensured operational efficiency and timely resolution of workflow issues.
• Supported manpower planning, reporting, and process implementation.

Bachelor in Art - B.A - Delhi University (2018)

10th (2016)

Master in Fitness - Fitness/Health and Fitness - Jamia Hamdard University