Global Resourcing Lead - Resource Management | Workforce Planning | Demand & Capacity Planning | Global Resourcing
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Self-starter, result-driven resourcing manager. A seasoned professional in resource management and volume hiring with 8 years of core exposure fulfilling business forecast & demand. Mastered end-to-end volume hiring via bench resources, contract-to-hire and experienced professionals via talent acquisition. Strong exposure across global GEOs for SAP & other tech hiring, covering entry level to executives.
Resourcing Manager - Project III - Tata Consultancy Services - Bangalore, India
(2025-02)
Currently driving upcoming transition & successfully delivered 600+ requirements over the last two quarters, ensuring seamless execution of AMS & AD operations within the Life Sciences domain. Maintained a strong focus on SAP (80%) while also handling Standard Technology (20%) tasks, contributing to E2E delivery & operational stability across the account landscape. Demonstrated consistent ownership in requirement fulfilment, supporting both enhancement and support activities in a fast-paced environment.
Global Resourcing Lead - Project II - Tata Consultancy Services - Bangalore, India
(2022-01 - 2024-12)
Managed 8 accounts at unit level for 3 years, successfully delivering 2K E2E onboardings across the BFSI domain across India GEO, ensuring consistent delivery, compliance adherence & stakeholder alignment.
Lead - Project I - Tata Consultancy Services - Bangalore, India
(2021-07 - 2021-12)
Worked closely with 44 dynamic team members, guiding & training on call control, soft skills & major contribution on sourcing workflow.
Service Delivery Analyst – Level 2 - Unisys - Bangalore, India
(2019-12 - 2020-11)
Managed day-to-day operations for 96 FTEs as one of the 3 team leads. Headed call quality, dashboards & process improvement plans, and soft skills training. Supported ramp-up & screenings for bench resources for upskilling.
Cloud Operations - Personal Venture
(2019-02 - 2019-11)
Sr. Associate - Groupon
(2017-10 - 2018-12)
Reviewed escalations related to potential fraud and channeled them to the fraud team. Identified high-risk escalations related to discriminatory harassment based on race, gender, disability, religion and sexual orientation.
PGCHRM - IIM Shillong (2027)
