Operations Associate with experience in shipping documentation like Bill of lading, packaging list, customer invoice, import - export regulations, customer communication, and end-t
Send a job offer directly to this candidate
Operations Associate with experience in shipping documentation like Bill of lading, packaging list, customer invoice, import - export regulations, customer communication, and end-to-end logistics coordination. Known for maintaining accuracy under pressure and ensuring smooth cargo movement.
Operations Associate at WNS Global Services Private (2024-05 – 2025-11)
During my 18-month tenure as an Operations Associate at WNS Global Services supporting Ocean Network Express, I developed a strong foundation in documentation accuracy, customer communication. My first 10 months were dedicated to processing Bills of Lading, where precision and consistency were essential. Processed the Bill of Lading as per Shipping instructions received from shipper and as per regulations the importer country customs regulations; In the following 8 months, I transitioned to the email support team, responding to customer queries, resolving documentation and concerns, handling the customer amendments and maintaining smooth operational workflows.
This blend of technical and communication-driven experience has strengthened my ability to support logistics processes with reliability, clarity, and a focus on timely results.
Bachelor of Engineering in Mechanical Engineering – Savitribai Phule Pune University (2020-11)
