Rakesh Sathasivam

Results-driven Sales Consultant at Titan Eye Plus with proven expertise in store operations, team leadership, and revenue growth. Skilled in mentoring small teams, managing KPIs, ensuring SOP compliance, and optimizing store performance. Consistently exceeded store targets by 25–30% through effective team coordination, upselling strategies, and performance monitoring.

Experienced in inventory management, operational efficiency, and visual merchandising, contributing significantly to store profitability. Recognized for building high-performing teams, enhancing customer experience, and delivering measurable results, I am ready to step into a Store Manager-level role to lead teams and drive business growth.

Eye Wear Consultant - TITAN COMPANY LIMITED

(2025-02)

Experienced Sales Consultant at Titan Eye Plus with proven expertise in store operations, team leadership, and revenue growth. I manage a team of 3 staff, ensuring SOP compliance, inventory management, and KPI tracking, while counseling customers on premium eyewear and lenses. I consistently exceeded monthly sales targets by 21–29%, implementing upselling strategies and performance monitoring that significantly enhanced store profitability.

My focus on team development, operational efficiency, and customer satisfaction positions me as a Store Manager-ready candidate capable of driving results and maximizing business performance.

Senior Sales Executive - Lenskart

(2024-04 - 2025-02)

• Increased average sales per customer by 15% in one quarter by upselling and promoting high-quality lens options and coatings, resulting in a revenue boost of 600000 for Rx Optical.
• Managed and grew a client base of over 200 regular customers, resulting in a 25% increase in repeat business and contributing to a 10% overall growth in store sales during my tenure.
• Successfully implemented a new inventory management system, reducing backorders by 40% and improving overall customer satisfaction by ensuring timely delivery of prescription eyewear.
• Trained and mentored new team members, improving their sales techniques and product knowledge, which led to a 20% increase in their individual sales targets within the first three months.

Sales Associate - Reliance Retail

(2022-12 - 2024-02)

• Helped an average of 50 customers per day by responding to inquiries and locating products.
• Recommended alternative merchandise display styles to management, which were implemented and resulted in a 35% improvement in sales.
• Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up.
• Aided Spanish-speaking customers, increasing repeat and loyal customers by 30%.

B.A - Arts College Coimbatore (2024)

XIIth - Tamil (2021)

Xth - Tamil (2018)