Rakesh Verma
Travel Agency Operations
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About
Detail–oriented and customer–focused professional with 2+ years of experience in Travel operations, ticketing, and hospitality services. Seeking an opportunity to leverage my expertise in a dynamic organization. A highly motivated individual with a background in computer applications and a passion for video editing, Photography, and travel seeking to leverage my skills and interests to contribute effectively to an organization while continuing to grow professionally
Experience
Travel Agency Operations
- Managed ticketing operations for flights and trains, ensuring accuracy and customer satisfaction.
- Coordinated hotel booking, providing clients with personalized travel solution.
- Guided customer during tour, offering valuable insights and ensuring smooth experiences.
Sales & Accounting
- Handled sales operations and contributed to revenue growth thorough Customer-centric approaches.
- Performed accounting tasks. Maintaining records with precision using MS excel and MS Word.
- Customer Engagement: Experienced in tour guiding and ensuring client satisfaction.
Education
B.Sc. - Biology - SLD College, Ghazipur (2023)
Diploma - computer applications (ADCA) - E–Max India (2022)
12th Grade - Intermediate - MTI College (UP Board) (2020)
10th Grade - High School - Mahatma Memorial Academy (CBSE) (2018)
