Rakesh Verma

Detail–oriented and customer–focused professional with 2+ years of experience in Travel operations, ticketing, and hospitality services. Seeking an opportunity to leverage my expertise in a dynamic organization. A highly motivated individual with a background in computer applications and a passion for video editing, Photography, and travel seeking to leverage my skills and interests to contribute effectively to an organization while continuing to grow professionally

Travel Agency Operations

• Managed ticketing operations for flights and trains, ensuring accuracy and customer satisfaction.
• Coordinated hotel booking, providing clients with personalized travel solution.
• Guided customer during tour, offering valuable insights and ensuring smooth experiences.

Sales & Accounting

• Handled sales operations and contributed to revenue growth thorough Customer-centric approaches.
• Performed accounting tasks. Maintaining records with precision using MS excel and MS Word.
• Customer Engagement: Experienced in tour guiding and ensuring client satisfaction.

B.Sc. - Biology - SLD College, Ghazipur (2023)

Diploma - computer applications (ADCA) - E–Max India (2022)

12th Grade - Intermediate - MTI College (UP Board) (2020)

10th Grade - High School - Mahatma Memorial Academy (CBSE) (2018)