Manager- Digital Payments Operation - Kotak Mahindra Bank Ltd
(2022-01 - 2026-05)
- Processing daily merchant payout for POS, ECOM, UPI & FASTAG transactions & processing refunds to customer for failed txns.
- Posting Incoming settlement JV for network - Visa, MasterCard, Rupay, Amex & Fastag.
- Performing GL reconciliation between Merchant Payout & Network settlement & actioning on unreconciled items with in TAT.
- Also performing GL reconciliation for Refund, Chargeback, RCU Hold A/c & actioning on unreconciled items with in TAT.
- Monitoring disputes with Vendor support team for POS, ECOM & FASTAG transactions.
- Generating monthly MDR Income GST Invoices for Merchants.
- Preparing monthly House Keeping report (HKR) & Monthly Operation Review report (MOR) to present senior management.
- Interacting with Product Team, IT Support Team for new projects & Preparing BRD.
Assistant Manager- Central Processing Unit - IndusInd Bank Ltd
(2018-07 - 2022-01)
- Performing transaction wise GL reconciliation of digital banking products - UPI, IMPS, AEPS, BBPS etc. & actioning on unreconciled items with in TAT.
- Also performing GL reconciliation for UPI Refund & Chargeback and Visa Nostro mirror a/c & actioning on unreconciled items with in TAT.
- Performing 3-way cycle wise reconciliation of UPI & Posting the NTSL settlement JV received from NPCI.
- Actioning on TCC, RET & DRC for UPI transaction.
- Processing daily merchant payout for UPI transactions & processing refunds to customer for failed txns.
- Interacting with Product Team, IT Support Team for new projects & Preparing BRD.
