Rakhi Jain

HR Operations Lead with 5+ years of end-to-end HR experience across recruitment, compliance, and people operations. Hands-on expertise in Keka, Qandle, and Greythr HRMS, with a strong track record of managing high-volume hiring, leading campus recruitment drives across top institutions, and implementing HRMS platforms that streamlined payroll, attendance, and employee lifecycle operations.

Human Resources Lead - Syvora Services Private Limited - Bhopal

(2022-12)

• Partnered with senior leadership to align HR strategy with business goals — driving workforce planning, performance management frameworks, and growth-focused people initiatives.
• Led workforce planning and forecasting, built succession pipelines, and implemented talent management strategies to strengthen long-term organisational capability.
• Managed end-to-end recruitment across tech, ops, and support functions — sourcing, screening, and closing positions within target timelines from JD to offer.
• Coordinated and executed campus recruitment drives at LNCT, Acropolis, and DAVV — building a consistent early-talent pipeline for entry and junior-level roles.
• Implemented and optimised Keka, Qandle, and Greythr HRMS — streamlining employee data management, payroll processing, attendance tracking, and performance evaluations.
• Served as the primary point of contact for employee relations — managing conflict resolution, PIPs, and disciplinary actions in line with company policy.
• Oversaw day-to-day HR operations ensuring full compliance with internal policies, statutory requirements, and labour regulations.
• Designed and executed employee engagement initiatives — R&R programs, town halls, training sessions, and team-building activities — to boost morale and productivity.

Human Resource Recruiter - Sumeru Inc - Indore

(2022-03 - 2022-11)

• Managed end-to-end recruitment lifecycle — from requirement gathering and sourcing to screening, profile validation, and offer closure across multiple roles simultaneously.
• Sourced candidates through job portals, employee referrals, social media, and professional networks — building strong and diverse talent pipelines.
• Conducted resume screenings and telephonic interviews to evaluate candidate fitment, experience, compensation expectations, and notice period.
• Coordinated onboarding and joining formalities for new hires — ensuring a smooth, structured experience from offer acceptance to Day 1.
• Maintained ATS systems, recruitment databases, and hiring trackers — ensuring accurate records, real time reporting, and full process visibility.

Human Resources Executive - Buzzart Software Private Limited - Bhopal

(2021-01 - 2022-03)

• Implemented and managed HR policies and procedures — ensuring organisation-wide compliance, consistency, and alignment with statutory requirements.
• Oversaw end-to-end recruitment activities including resume screening, interview coordination, and background verification to support timely hiring.
• Administered employee benefits and compensation processes — ensuring timely, accurate execution of payroll inputs and entitlements.
• Supported performance management cycles by coordinating appraisal timelines, documenting feedback, and assisting managers through review processes.
• Prepared and presented HR reports and dashboards to management — providing workforce insights to support headcount planning and decision-making.
• Managed employee separation processes including exit interviews, full-and-final documentation, and clearance procedures.

Master of Business Administration - MBA - LNCT Group of Colleges, Bhopal (2018 - 2020)

Bachelor of Commerce - B.Com - The Bhopal School of Social Sciences (2015 - 2018)