Rakhi Kumari

Motivated Customer Support Executive with 1.6 years of telecalling experience. Skilled in handling inbound/outbound calls, resolving customer queries, and maintaining customer satisfaction. Looking to contribute my communication and customer service skills at Zyronix Communication.

Customer Support Executive (Telecaller) at AV Finserv (2023-01 – 2024-08)

• Handled inbound and outbound customer calls.
• Assisted customers with financial products and services.
• Resolved customer complaints and provided effective solutions.
• Achieved daily and monthly calling targets.
• Updated customer records in CRM and Excel.
• Maintained high customer satisfaction through effective communication.
• Followed company policies and procedures.

Class 12th (HSC) – CBSE Board (2026)

Class 10th (SSC) – CBSE Board (2024)