Rakshanda Gaikwad

B.Sc.

Information

Technology graduate with experience in KYC operations, quality control, data analysis and process documentation. Strong analytical and problem-solving skills with exposure to requirements-oriented documentation, stakeholder coordination, Excel, SQL and process analysis. Seeking an entry-level Business Analyst role to contribute to requirements gathering, BRD/FRD documentation, use-case preparation, testing support and business process improvement.

QUALITY CONTROL EXECUTIVE - L&T; FINANCE LIMITED

(2026-02)

• Perform quality checks and audits of operational cases to identify process gaps, errors and compliance issues.
• Analyze case-level data, document findings and prepare process-related reports for review.
• Coordinate with process stakeholders to clarify discrepancies and support corrective actions.
• Maintain accuracy and consistency while following SOPs, controls and defined process requirements.

KYC ANALYST - eCLERX

• Performed KYC refresh and verification activities for US entities while reviewing business and compliance information.
• Analyzed documents and data, identified discrepancies and maintained accurate records according to process requirements.
• Worked with structured information and process guidelines to resolve exceptions and complete cases within quality standards.
• Supported documentation and reporting activities requiring strong attention to detail and analytical judgment.

AR - REVUPSIDE

• Managed accounts-receivable processes, reviewed account information and maintained accurate records.
• Analyzed operational data and followed defined workflows to resolve discrepancies and support timely processing.
• Coordinated on process-related issues and maintained documentation for assigned cases.

B.Sc. - Information Technology - University of Mumbai, BN Bandodkar College of Science (2025)