Rakshit Gupta

MBA graduate with experience in customer operations, lead management, and marketing support. Skilled in client onboarding, CRM management, cross-functional coordination, and MS Excel reporting. Strong ability to streamline processes and support business growth through structured execution.

Customer Experience Executive - TruckX Technologies Pvt. Ltd.

(2024-07 - 2026-01)

• Managed client onboarding and support operations ensuring seamless service delivery.
• Generated and qualified inbound leads through structured calls and follow-ups.
• Maintained CRM records and tracked pipeline activities for reporting.
• Prepared performance dashboards and lead trackers using MS Excel.
• Coordinated with sales and operations teams to improve workflow efficiency.

Customer Executive - Energizer

• Resolved customer queries and maintained service quality standards.
• Supported operational coordination and follow-up processes.

Marketing Intern - DeVANS Modern Breweries Ltd.

• Assisted in marketing campaigns and promotional activities.
• Conducted market research and supported sales reporting.

MBA - Marketing & HR - Chandigarh University (2022 - 2024)

B.Sc. - Cluster University Jammu (2018 - 2021)

12th - Saleg School Bishnah

Matriculation - JK Public School Kunjwani