Rakshith Shenoy P

Analytical and process-driven Operations Specialist with over 2 years of experience managing complex, high-volume e-commerce operations at Amazon, paired with a strong postgraduate background in research data management. Proven track record of auditing data catalog integrity, executing risk and regulatory compliance investigations, and performing root-cause analysis. Adept at leveraging SQL, Excel, and modern collaboration tools to optimize workflows, meet stringent SLA metrics, and deliver results in fast-paced, distributed environments

Senior Selling Partner Support (SPS) Associate at Amazon Development Centre, India (2024-05 – Present)

• End-to-End Catalog Ownership: Investigate, troubleshoot, and resolve complex, systemic e-commerce catalog and listing discrepancies for global seller accounts, ensuring absolute data integrity.
• Advanced Risk & Compliance Auditing: Lead data-driven investigations into restricted products, listing compliance, and high-priority seller escalations to mitigate global regulatory and platform risks.
• Technical Domain Expertise: Leverage deep workflow knowledge in advanced Amazon systems - including Fulfillment by Amazon (FBA), Merchant Fulfilled (M@), Catalog Feeds, and IIDP (Detail page issues) to resolve high-priority escalations.
• AI-Driven Queue Management: Leverage generative AI assistants and efficient prompt engineering to streamline complex investigations, accelerating workflow efficiency and consistently exceeding strict SLA performance metrics.
• Process Optimization: Partner with cross-functional stakeholders and global teammates to identify operational bottlenecks, refine standard operating procedures (SOPs), and improve overall workflow effectiveness.
• Internet & Open-Source Research: Conduct deep-dive internet research and investigate third-party data sources to validate product compliance certifications and seller claims.

Research Intern at Frontier Elephant Program (FERAL) (2024-01 – 2024-02)

• Spatial Mapping: Planned fieldwork survey routes and managed spatial datasets using QGIS and handheld GPS mapping tools.
• Data Integrity: Prepared structured questionnaires and executed field data entry to ensure accuracy and timely research delivery.

Project Intern at Karnataka Forest Department (2022-02 – 2022-03)

• Data Synthesis & Reporting: Collected and analyzed regional data on forest cover, soil erosion, and biodiversity to generate comprehensive reports using QGIS and Microsoft Office.

Volunteer at All India Tiger Estimation 2022 (2022-01 – 2022-01)

• Field Operations: Supported national conservation efforts through camera trap deployment, line transect surveys, and habitat quality analysis.

Master of Science in Wildlife and Management – Kuvempu university, Shivamogga, Karnataka (2020 – 2022)

Bachelor of Science in Chemistry, Botany, Zoology – Kuvempu university, Shivamogga, Karnataka (2017 – 2020)