Product executive at Cirrius Technologies PVT LTD (2024-08 – Present)
A Product Executive at Cirrius Technologies is an entry-level business analyst role focused on CRM application products (especially Phyzii), involving requirement gathering, system analysis, documentation, and cross-functional coordination. It offers rapid exposure to client interaction and practical experience in delivery and lifecycle management, making it a critical launchpad into product management roles though the work culture may demand resilience and adaptability.
- Engage with field clients and stakeholders to elicit functional and technical requirements.
- Analyze business needs versus system capabilities and create structured documentation for feasibility studies and development briefs.
- Conduct gap analysis between current systems and desired workflows.
- Build mapping documents guiding developers and QA to implement necessary changes or additional modules.
- Facilitate alignment between internal teams (Dev, QA, UX, Support) and external stakeholders on scope, timelines, and deliverables.
- Participate in agile ceremonies, standovers, and release coordination.
- Serve as first-line for direct customer or client questions and incidents related issues.
- Use internal knowledge to resolve issues.
- Escalate as needed to developers or support escalation in salesforce.
- Maintain client interactions to present product work flows, gather feedback, and ensure alignment.
- Deliver presentations to internal stakeholders or client teams on product features, enhancements, or support documentation.
- Monitor usage metrics, client feedback, and analytics to identify feature gaps.
- Relay insights back to the product management team for roadmap enhancements or direction.
Territory Sales Incharge at CAVIN KARE (2023-11 – 2024-08)
Promoted as Sales Development executive in May 2024
- Act as a point of contact for existing and potential customers within assigned territory.
- Identify local business opportunities and challenges
- Report on regional sales results (weekly, monthly, quarterly and annually).
- Presenting our products and services to prospective customers
- Identify customer needs and recommend appropriate solutions
- Work closely with salespeople and other internal teams to meet individual and group sales quotas
- Answer customer questions about features, pricing and additional services
- Cross-sell products, when appropriate
- Collaborate with sales representatives from different territories to share bestpractices and support a cohesive sales approach.
Sales And Marketing at V S Agencies FMCG (2022-10 – 2023-11)
V S Agencies are "FMCG super stockist" here I use to work after the sales data, sales and billing.
Team Leader at Fiserv (2022-04 – 2022-08)
- Manage the operation and admin.
- Lead and motivate the team
- Manage performance
- Solve problems
- Care for the health, safety and welfare of people.
- Educating them about the product
- Look after monthly sales and daily target.
Team Leader at Ones Communication Private (2021-08 – 2021-12)
- Manage the operation and admin
- Lead and motivate the team
- Manage performance
- Solve problems
- Care for the health, safety and welfare of people
- Educating them about the product
- Look after monthly sales and daily target
Relationship Officer at HDB Financial Services Ltd. (2019-10 – 2021-08)
- Achieve Business Volume in POS/TDC Business
- Shall be responsible to manage existing portfolio of Merchant accounts of POS/EDC business reporting to Area/Zonal Head
- Shall manage Portfolio volume aiming to grow the same by new acquisitions as portfolio deepening within this assigned locations
- Acquisition of new POS business and managing the existing portfolio of key/Retail Merchants.
- To ensure activation/retention of merchants, Grow market share and wallet share
- Managing team productivity
- Cross sell various banking products like: Savings Account / Credit Cards /Asset products etc to the Merchants in the portfolio.
- Visitating Portfolio MRs on given business
- Business development with Retails Branch & other internal channels to ensure portfolio penetration of POS/EDC business
