Ram

The SMC project monitors, maintains, and troubleshoots a complex network system of 27 offices on a ring topology, ensuring optimal performance, security, and uptime by resolving alerts, deploying updates, and managing infrastructure such as servers, routers, and switches, while utilizing practical technical skills (Zabbix and Mota Data Server)

Noc Executive - Ishan Technologies

(2025-07)

• Network Monitoring and Performance: Continuously monitoring the performance and responding to network alerts and hardware malfunctions.
• Troubleshooting and Diagnostics: Diagnosing, troubleshooting, and resolving network errors and technical issues both physically and remotely.
• Infrastructure Management: Overseeing the safe installation of hardware, cabling systems, and network components.
• Documentation and Reporting: Tracking and documenting all network issues, compiling incident reports, and managing ticketing systems.
• Security and Backups: Managing system backups and implementing network security protocols.
• User Support: Responding to user requests and potentially providing basic network training to other staff.

Network and Technical Engineer - Master's Mind Technology

(2025-01 - 2025-07)

Master's Mind Technologies: smart security (CCTV, access control), Router, and home automation, known for brands like Axis & Hikvision.

Diploma - Hardware and Network Engineering - Inspire Cyber Security - Academic Council (JJSA)

Advance Inspire Certified Ethical Hacker & Penetration tester - Inspire Cyber Security - Academic Council (JJSA)

Bachelor Of ART - Dindayal Upadhyay Gorakhpur University (DDU)