Ram Narayan Yadav

Dedicated and customer-oriented professional with 15+ years of experience in customer relationship management, sales, communication, and operations. Seeking Guest Service Officer / Shore Excursion Staff role.

Regional / Territory Sales Professional - Emcure Pharmaceuticals Ltd.

(2015-04)

• Built customer relationships; resolved customer issues; coordinated meetings; prepared reports
• Maintained documentation; collaborated with cross-functional teams; delivered quality customer service
• Maintained records; developed long-term engagement

Territory Sales Professional - Apple Therapeutics Pvt. Ltd.

(2013-04 - 2015-03)

• Managed customer accounts; presentations; reports; promotional activities; customer satisfaction

Marketing Professional - Munjal Showa Ltd.

(2011-06 - 2013-03)

• Customer coordination; operations support; records; documentation; customer support

MBA - Sales & Marketing - Punjab Technical University

Bachelor of Arts - B.A. - BRD PG College, Deoria