Team Lead – Zoho at Avaniko Technologies Pvt. Ltd. (Zoho Authorized Partner) (2025-07 – Present)
- Lead end-to-end Zoho implementation projects.
- Conduct presales discussions, requirement gathering, and BRD preparation.
- Design and implement Zoho ERP and Zoho Creator solutions.
- Manage project planning, UAT, Go-Live, and post-implementation support.
- Develop REST API and WhatsApp integrations.
- Mentor technical teams and conduct technical interviews.
- Deliver projects for clients across India, UAE, and USA.
- Successfully led multiple Zoho implementation engagements.
- Improved customer business processes through automation.
- Delivered scalable Zoho solutions with high customer satisfaction.
Project Manager – Zoho at Teceze Consulting Services Pvt. Ltd. (2024-08 – 2025-07)
- Led client meetings, requirement gathering, and BRD preparation.
- Developed Procurement and Service Delivery modules in Zoho CRM.
- Implemented Risk Register, Corporate Governance, and Inventory Management applications using Zoho Creator.
- Implemented Zoho Recruit and Zoho Desk for internal business operations.
- Coordinated UAT, Go-Live activities, and client handover.
- Worked closely with clients to deliver business-focused Zoho solutions.
- Delivered enterprise-grade Zoho applications.
- Successfully managed implementation timelines and client expectations.
- Improved operational efficiency through customized Zoho solutions.
Technical Lead – Zoho at Aarialife Technologies Pvt. Ltd. (Zoho Premium Partner) (2022-08 – 2024-08)
- Implemented and customized Zoho Creator, CRM, Books, People, Desk, Recruit, Projects, Analytics, Forms, Campaigns, WorkDrive, Payroll and Contracts.
- Gathered business requirements and translated them into Zoho solutions.
- Worked closely with customers during implementation, testing and Go-Live.
- Provided user training and post-implementation support.
- Collaborated with cross-functional teams to ensure successful project delivery.
- Successfully delivered multiple Zoho implementation projects.
- Improved customer satisfaction through timely support and quality delivery.
- Strengthened technical expertise across the Zoho ecosystem.
Zoho Consultant at Alpharithm Technologies Pvt. Ltd. (2020-10 – 2022-07)
- Implemented and supported Zoho Creator, Zoho Books and Zoho Desk solutions.
- Configured applications based on client business requirements.
- Resolved customer issues and provided functional support.
- Coordinated with clients to ensure smooth implementation and adoption.
- Successfully implemented Zoho solutions for multiple clients.
- Maintained high customer satisfaction through responsive support.
Zoho Consultant at Freelancer (2020-05 – 2020-09)
- Implemented Zoho Creator and Zoho CRM solutions for small businesses.
- Provided customization, user support and workflow automation.
System Incharge at KPN Promoters Pvt. Ltd. (2019-05 – 2020-04)
- Implemented and supported Zoho Creator, CRM, Books and People.
- Coordinated crusher plant planning and project activities.
- Managed system administration and business process improvements.
- Worked with users to streamline day-to-day operations.
- Introduced Zoho applications to improve operational efficiency.
- Successfully coordinated business and system activities.
Senior Engineer – Engineering at Malladi Drugs & Pharmaceuticals Ltd. (2013-09 – 2019-03)
- Preventive maintenance of production machinery.
- Project implementation and maintenance planning.
- Labour and spare parts management.
- CGMP documentation and compliance.
Engineer at NAGA Limited (2011-04 – 2012-04)
- Maintenance management.
- Spare parts management.
- Labour coordination.
Mechanic (Technician) at Union Cement Company (2006-11 – 2008-01)
- Industrial machinery maintenance.
- Plant equipment maintenance and system support.
Mechanical Supervisor at Ramco Cements Ltd. (1998-04 – 2006-10)
- Maintenance planning and execution.
- ERP user experience for maintenance operations.
- Team supervision and workflow coordination.
- Spare parts and labour management.
