QA Engineer at MabeyHire Ltd (2024-12 – 2025-08)
LaunchPad CRM and Insphire ERP platforms for customer data centralization, sales automation, order processing, asset tracking, and compliance monitoring.
- Analyzed user requirement specifications and designed comprehensive test scenarios based on business needs.
- Performed functional and integration testing across ERP and CRM modules to ensure end-to-end system reliability using API flows.
- Conducted database validation using SQL queries to verify data accuracy and integrity within the application.
- Participated in product design reviews, providing valuable input on requirements, design considerations, timelines, and potential risks.
- Managed user stories, test plans, test strategies, test cases, and execution reports using Jira.
- Logged, tracked, and collaborated on defect resolution using Jira.
- Developed and optimized automation workflows for repetitive tasks using Microsoft Power Automate, improving efficiency and reducing manual effort.
- Worked with cross-functional teams to finish tasks.
Senior QA Engineer at UNISYS (2021-11 – 2023-10)
Oracle Insurance Policy Administration (Globe Life) for managing insurance policies, premiums, billing, payments, and claims.
- Translated FRDs, BFRDs, and business workflows into clear, testable requirements, ensuring complete test coverage and alignment with business needs.
- Analyzed project requirements, user stories, and design documents to define comprehensive test strategies and approaches.
- Designed and executed end-to-end testing including smoke, functional, UI, regression, integration, and database testing to validate complex insurance workflows.
- Developed and executed web services using SOAP UI to validate service integrations and data consistency across systems.
- Managed defect lifecycle, test execution, and reporting using Azure DevOps, ensuring effective tracking and timely resolution.
- Executed and maintained automated test scripts using Playwright to support regression testing and improve efficiency.
- Validated policy approval and workflow processes using Salesforce Lightning, ensuring seamless business process execution.
- Active participant in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
- Conducted knowledge transfer sessions and mentored junior QA engineers, improving team capability and onboarding efficiency.
Senior QA Engineer at UNISYS (2019-12 – 2021-10)
TESCO mortgage data migration into UFSS system using ETL transformation and load processes.
- Analyzed requirements from high-level design documents and mapping specification documents to understand data flow and transformation logic.
- Designed and executed ETL test strategies and test plans to validate data between source and target tables.
- Performed advanced SQL validations using complex queries, joins, and stored procedures to ensure accuracy of transformed data.
- Monitored ETL workflows in SSIS and verified successful execution of batch processes.
- Logged and tracked defects in IBM Rational ClearQuest until resolution.
- Managed project artifacts and version control using Team Foundation Server.
- Developed Power BI dashboards to track and report test execution metrics.
- Ensured data integrity and compliance across multiple data migration cycles.
- Maintained project artifacts and version control using TFS.
- Delivered Power BI dashboards for test execution metrics.
- Ensured data integrity & compliance through multiple migration cycles.
Senior QA Engineer at UNISYS (2012-02 – 2014-10)
Lloyds Banking Group's mortgage integration project consolidates 1.7M accounts into the UFSS servicing platform.
- Designed and executed functional, regression, and system testing.
- Proposed and implemented an automation solution for regression cycle using Selenium WebDriver.
- Managed the defect lifecycle using Bugzilla and ClearQuest.
- Conducted root cause analysis (RCA) using the Fishbone method.
- Maintained test data, reusable scripts, and regression suites.
- Coordinated onshore-offshore QA efforts for seamless delivery.
- Prepared metrics & quality reports for client presentations.
QA Engineer at UNISYS (2010-01 – 2012-02)
CIS DOT Australia (PRIDE System) providing real-time train service info across metropolitan railways.
- Analyzed application functionality & design documents for test planning.
- Designed, executed, and maintained test cases, RTM, and risk analyses.
- Conducted GUI, web services, database, regression, and performance tests.
- Executed tests with Rational Functional Tester and reported bugs via Bugzilla.
- Created detailed defect reports with reproducible steps & screenshots.
QA Engineer at UNISYS (2008-12 – 2010-01)
Health PAS Online (Maine & Idaho, USA) – Online healthcare claims processing for providers & service locations.
- Analyzed Use Cases & DSD documents to design RTMs.
- Authored and executed functional test cases and logged defects via Digite.
- Developed and executed automation test scripts using QTP.
- Conducted performance testing using NeoLoad.
- Performed database validations with SQL queries.
- Ensured compliance with HIPAA regulations in claims processing system testing.
