Ramachandran Tsk

Competent, diligent & result oriented Financial Service professional with an experience of Eleven years last spearheaded as Process Executive in Serco Global Services & East Wind Foot wear company Pvt Ltd., Teleperformance Global pvt ltd and HCL Tech. Demonstrated capabilities in managing process verticals with strong background in implementing process improvements and quality initiatives for desired performance levels. Ability to manage financial and material resources towards the achievement of stated objectives, to plan and manage work programs & to lead, motivate and provide effective guidance to a team of professional and support staff.

Analyst - HCL TECH (BOI - Bank Of Ireland)

(2022-04 - 2025-09)

Funds transfer Global Payments investigations processes for Bank of Ireland

• Worked as an authorizer for verifying SWIFT Messages and SWIFT MT 103, MT 202 & MT 202COV Pacs.008, Pacs.009 and CAMT.056 payments
• Coordinating and looking after International Payments, Reconciliations & Investigations by authorizing all MT103 & MT 202 payments in manual processing
• Responsible for resolving the issues related to MT103, MT202 and MT202 COV
• Beneficiary bank cannot apply, amendments, cancellation of payments and unable to apply the Credits requests received through MT199, MT195, MT299 and MT295
• Receiving queries, request from clients regarding problems they faced in funds transfer such as Unable to apply, beneficiary claiming non receipt of funds, Amendment, cancellation of funds, recall of funds
• Handling various reports to sending onshore on daily basis and managing queue activities to complete Within SLA

Sr. Customer Service Associate - TELEPERFORMANCE GLOBAL SERVICES (ADIB Bank UAE)

(2018-02 - 2022-04)

• Payments Outwards. MT103 (Handle Straight/Cross Currency Fund Transfers for ADIB UAE)
• Responsible ensuring total customer satisfaction by providing quality service that is error free, submitted in A timely manner and communicated effectively
• MIFT checking as per procedure to avoid duplicate and high risk Country's
• Resolving concerned payment related queries from RM, Sanctions team, OFAC Team and Treasury team
• Dealing with treasury for rates related to FX/ Cross currency transfers
• Validation of the customer instruction and authorizing SWIFT message at final level
• Ensure all the transactions are completed and approved in the system within TAT
• Preparing of EOD ACK NAK Report, and intimate to onshore on daily basis
• ADIB Star award for the year 2021

Accounts & Costing (Assistant) - East Wind Footwear Company Pvt Ltd.

(2014-04 - 2017-09)

• Invoices Checking /Purchase Request/Purchase Order & Payment Transactions
• Invoice processing AP & AR
• Verification of Sales invoices with packing list and updating in Master file
• Financial System Technologies ERP & MIS
• Posting Journal & General Ledger
• Prepare monthly reports for Filing Sales Tax Form1 & Form I
• And doing weekly audit for Asset & Stock in Random basis
• Experience of handling large volume of invoices
• Analyse and update the Vendor agreements

Sr. Customer Service Associate - SERCO GLOBAL SERVICES, Chennai (Barclays Bank UAE - Pilot Process) - Chennai

(2011-10 - 2013-03)

• Payments Outwards. MT103 and MT202 (Handle Straight/Cross Currency Fund Transfers for Barclays Bank UAE)
• Responsible ensuring total customer satisfaction by providing quality service that is error free, submitted in a timely manner and communicated effectively
• Preparing listing to Treasury team to cover the funds
• Booking rate for Cross currency transfers
• standing instruction Process- (Beginning of the Day daily process)

Junior Officer - Manappuram Group of Companies Pvt Ltd, Chennai - Chennai

(2011-01 - 2011-05)

• Prepare, examine, and analyse accounting records, financial statements, and other financial reports To assess accuracy, completeness, and conformance to reporting and procedural standards
• Handling day to day Cash Books
• Reconciles a wide variety of financial data for the purpose of maintaining accurate account balances And ensuring compliance with established accounting practices
• Researches discrepancies of financial information and/or documentation for the purpose of ensuring The accuracy and adhering to established procedures prior to processing

MBA - Finance and Marketing - Indira Institute of Engineering & Technology (2010)

B. Com - Thirumurugan Arts & Science of College Thiruvallur (2008)

XII - Chellammal Vidayalaya Matric Higher sec. school