Analyst - HCL TECH (BOI - Bank Of Ireland)
(2022-04 - 2025-09)
Funds transfer Global Payments investigations processes for Bank of Ireland
- Worked as an authorizer for verifying SWIFT Messages and SWIFT MT 103, MT 202 & MT 202COV Pacs.008, Pacs.009 and CAMT.056 payments
- Coordinating and looking after International Payments, Reconciliations & Investigations by authorizing all MT103 & MT 202 payments in manual processing
- Responsible for resolving the issues related to MT103, MT202 and MT202 COV
- Beneficiary bank cannot apply, amendments, cancellation of payments and unable to apply the Credits requests received through MT199, MT195, MT299 and MT295
- Receiving queries, request from clients regarding problems they faced in funds transfer such as Unable to apply, beneficiary claiming non receipt of funds, Amendment, cancellation of funds, recall of funds
- Handling various reports to sending onshore on daily basis and managing queue activities to complete Within SLA
Sr. Customer Service Associate - TELEPERFORMANCE GLOBAL SERVICES (ADIB Bank UAE)
(2018-02 - 2022-04)
- Payments Outwards. MT103 (Handle Straight/Cross Currency Fund Transfers for ADIB UAE)
- Responsible ensuring total customer satisfaction by providing quality service that is error free, submitted in A timely manner and communicated effectively
- MIFT checking as per procedure to avoid duplicate and high risk Country's
- Resolving concerned payment related queries from RM, Sanctions team, OFAC Team and Treasury team
- Dealing with treasury for rates related to FX/ Cross currency transfers
- Validation of the customer instruction and authorizing SWIFT message at final level
- Ensure all the transactions are completed and approved in the system within TAT
- Preparing of EOD ACK NAK Report, and intimate to onshore on daily basis
- ADIB Star award for the year 2021
Accounts & Costing (Assistant) - East Wind Footwear Company Pvt Ltd.
(2014-04 - 2017-09)
- Invoices Checking /Purchase Request/Purchase Order & Payment Transactions
- Invoice processing AP & AR
- Verification of Sales invoices with packing list and updating in Master file
- Financial System Technologies ERP & MIS
- Posting Journal & General Ledger
- Prepare monthly reports for Filing Sales Tax Form1 & Form I
- And doing weekly audit for Asset & Stock in Random basis
- Experience of handling large volume of invoices
- Analyse and update the Vendor agreements
Sr. Customer Service Associate - SERCO GLOBAL SERVICES, Chennai (Barclays Bank UAE - Pilot Process) - Chennai
(2011-10 - 2013-03)
- Payments Outwards. MT103 and MT202 (Handle Straight/Cross Currency Fund Transfers for Barclays Bank UAE)
- Responsible ensuring total customer satisfaction by providing quality service that is error free, submitted in a timely manner and communicated effectively
- Preparing listing to Treasury team to cover the funds
- Booking rate for Cross currency transfers
- standing instruction Process- (Beginning of the Day daily process)
Junior Officer - Manappuram Group of Companies Pvt Ltd, Chennai - Chennai
(2011-01 - 2011-05)
- Prepare, examine, and analyse accounting records, financial statements, and other financial reports To assess accuracy, completeness, and conformance to reporting and procedural standards
- Handling day to day Cash Books
- Reconciles a wide variety of financial data for the purpose of maintaining accurate account balances And ensuring compliance with established accounting practices
- Researches discrepancies of financial information and/or documentation for the purpose of ensuring The accuracy and adhering to established procedures prior to processing
