RamaDevi Moogi

Dynamic Clinical Associate with proven expertise at KIMS in patient education and electronic health records management. Adept at enhancing clinical operations and ensuring patient confidentiality while supporting healthcare teams. Recognized for effective communication and quality control, driving improvements in patient care and operational efficiency.

Compassionate Clinical

Associate known for high productivity and efficient task completion. Skilled in patient care, medical terminology, and electronic health records management. Excel at communication, teamwork, and adaptability, ensuring smooth clinical operations and positive patient experiences.

Clinical Associate at KIMS (2025-08 – Present)

• Assisted healthcare professionals with patient assessments and documentation.
• Coordinated patient care activities to ensure timely delivery of services.
• Managed electronic health records using KIMS systems for accuracy and compliance.
• Supported clinical staff in implementing care plans and monitoring patient progress.
• Educated patients about treatment options and health management strategies.
• Maintained inventory of medical supplies and equipment for efficient operations.
• Escorted patients before and after surgical procedures.
• Assisted administrative departments with paperwork, errands and other clerical duties.
• Performed basic, non-invasive medical assistant duties.
• Incorporated outside records into charts and EHR.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Documented notes during patient visits.
• Assisted in training new clinical associates on proper safety protocols and procedures within the department.
• Participated in training sessions to improve clinical practices and procedures.

Senior Associate at WNS (2022-10 – 2025-12)

• Analyzed data trends to identify issues and recommend solutions for process enhancement.
• Managed client communications to ensure timely responses and maintain strong relationships.
• Led process improvements to enhance operational efficiency across multiple projects.
• Developed training materials for onboarding new associates and enhancing team skills.
• Collaborated with cross-functional teams to streamline workflows and optimize service delivery.
• Facilitated team meetings to discuss project updates and address challenges collaboratively.
• Wrote and submitted reports on industry trends, prompting managers to develop business plans.
• Oversaw quality control to identify inconsistencies and malfunctions.
• Created plans to propose solutions to problems related to efficiency, costs or profits.
• Monitored operations and reviewed records and metrics to understand company performance.

Master of Science in Pharmacy – Andhra University, Visakhapatnam (2022-07 – 2024-12)

Bachelor of Science in Pharmacy – Andhra University, Visakhapatnam (2018-06 – 2022-07)

Bachelor of Science in Bipc – Sri Chaitanya College, Visakhapatnam (2016-07 – 2018-10)

– Vagdevi Talent School, Visakhapatnam (2015-04)