Rama krishna Vallu

A detail-oriented and results-driven Mainframe Developer and Production Support professional with 4.6 plus years of hands-on experience in the mainframe environment. Proficient in COBOL, JCL, DB2, and other mainframe technologies, with a strong background in development, debugging, and ensuring high-quality production support. Adept at identifying and resolving incidents, optimizing processes, and working collaboratively with cross-functional teams to deliver high-performance solutions.

Supported critical batch and online applications, ensuring minimal downtime through proactive monitoring and swift issue resolution. Involved in the entire life cycle, right from the requirements phase to delivery phase in development and enhancements. Involved in the Analysis phase, prepared the Impact analysis documents, the estimates for the enhancements and bug fixes.

Involved in unit testing. Performed quality reviews for coding, documentation, and testing phases and promoting the code through version control tools.

Having

Good knowledge in ALM, Agile methodology and JIRA tool. Worked on transferring the files through MFT, SFTP and FTP. Strong problem-solving skills with the ability to quickly identify and resolve issues. On-call availability/weekend support for high priority incidents.

Software Associate at MassMutual Global Business Services India LLP (2022-09 – Present)

MassMutual is a prominent American insurance company focused on providing financial security solutions like life insurance, annuities, and retirement savings plans, with strong emphasis on customer-centricity and a long-standing reputation for stability and financial strength. MassMutual's Wealth and Distribution portfolio focuses on agents and agencies, calculating compensation and recognition based on their performance.

Compensation is determined by the new business brought in by individual agents and their agencies.

• Provide 24/7 production support for critical mainframe applications and services, ensuring high availability and minimal downtime.
• Monitor and troubleshoot batch jobs, ensuring timely completion and resolving issues such as abends, job failures.
• Utilize diagnostic tools like Abend-Aid to analyze and resolve production issues.
• Perform RCA on recurring issues and provide permanent fixes or workarounds, reducing future incidents to improve stability and efficiency in production environment.
• Maintain job schedules using CA-7, ensuring batch jobs run as expected, and adjusting schedules based on system load or changes in business requirements.
• Work closely with business users to understand production issues and provide timely communication regarding job statuses and issue resolution.
• Supported database management tasks in DB2 and VSAM, including data recovery, data validation, and ensuring that no data loss occurred during failures.
• Preparing understanding documents for the code changes and promoting the code using version control tool Endeavor.
• Worked on transferring the files through MFT, SFTP and FTP.
• Proficient in prioritizing tasks and managing incidents in a high-pressure environment.
• Provided after-hours support for high-priority incidents and participated in on-call rotation in weekend support as well.

Senior Software Engineer at Infosys (2021-10 – 2022-09)

Nedbank Group is a major South African financial services provider offering wholesale and retail banking, insurance, and asset management. Known for digital innovation, it provides comprehensive personal banking via the Nedbank Money app and online banking, including savings, investments, and loans. All the Credit card transactions will be sent through the source system (upstream system) and sent to ECM MVS System which gets processed and sent to downstream systems to generate the statements.

• Coordinate with business analysts and project managers to gather requirements and ensure proper implementation of system enhancements.
• Developed new modules adhering to coding standards as per business requirement.
• Maintained existing COBOL applications to meet evolving business needs.
• Conducted impact analysis, reviewing how proposed changes would affect production workflows and downstream systems.
• Involved in unit testing to ensure the code changes functioned correctly.
• Participated in peer review to ensure compliance with quality standards.
• Promote code changes through development, test, and production environments using version control tools like Workbench, ensuring smooth transitions.
• Preparing technical specification document and documenting all the code changes.
• Able to handle multiple tasks in a fast-paced environment and meet project deadlines.
• Work closely with the change management team to ensure that all production code deployments are well-managed and adhere to the defined change control processes.
• Provide post-implementation support.
• Performed debugging, troubleshooting, and root cause analysis of production issues using diagnostic tools like Abend-Aid.
• Analyzing the functionalities and preparing understandable document for modules.

Team Member at S & P capital IQ (India) Pvt. Ltd. (2018-08 – 2020-11)

• Performed Data Quality of data processed and applied it in an accurate manner to the database using financial and technical knowledge.
• Verified the Collection, Standardization, and validation of corporate annual, semi-annual, or quarterly financial data from companies published reports.
• Delivered on predefined individual and team targets including delivering outcomes with quality and excellence. Work within parameters and with supervision to ensure quality and performance to set standards.

MBA – Srinidhi Institute of science and technology (2018)

B.com in Computers – Gauthami Degree College (2016)