Ramakrishnaa Rao D

Ramkrishna Rao V P is an accomplished Product & Technology Executive Leader with over 17 years of diversified experience, primarily specializing in high-growth sectors including InsurTech, FinTech, Logistics, and Enterprise Software. Possesses deep expertise in tech leadership, advanced product architecture, strategic automation, and driving AI-led digital transformation to build complex, scalable enterprise SaaS systems. Has a proven history of operational excellence, successfully leading and mentoring high-performing teams up to 29 engineers across various functions.

Excels at owning the end-to-end product lifecycle, from conceptualization to market launch, and has a track record of delivering large-scale, impactful platforms from scratch. Ideal target roles include Product Head, VP Technology, AVP Engineering, Head of Product, Director Technology, or any senior position focused on tech-led strategic transformation.

AVP Technology at OneInsure.com (2017-02 – Present)

• Successfully developed a high-performance e-commerce platform for insurance policy comparison and purchase, delivering a user experience and speed on par with leading online insurance aggregators.
• Designed the architecture blueprint for ecosystem transformation, creating a unified integration layer enabling customers to compare and purchase policies across Motor, Health, Term, Investment, and Travel insurance products.
• Built and integrated core enterprise systems, including LMS, Telephony Gateway, and CRM, to streamline customer engagement, enabling scalability to support 50,000+ customer calls per day.
• Implemented process automation and system-driven workflows to reduce operational effort and enhance productivity.
• Introduced OCR with LLM-based processing for Motor Insurance document parsing across 70+ policy formats, achieving 94% data extraction accuracy and reducing manual entry cost from ₹7–8 Lakhs/year to ₹25K–50K/year.
• Integrated an AI Voice Crew AI to automate verification, renewals, follow-ups, and lead qualification processes.
• Deployed AI-based call quality monitoring to analyse Crew AI performance, improving conversion rate from 11% to 23%, eliminating the need for a 4–5 member manual QA team.
• Built and scaled the Policy Manager App with CleverTap-based behavioural analytics, achieving 100,000+ downloads and enabling personalized policy management experiences.
• Developed a complete Mutual Fund Product, including onboarding, portfolio tracking, investment planning, and execution flows, contributing to 100 Cr+ AUM on the platform.
• Developed an intelligent commission engine for automated insurer/POS-wise payout computation, ensuring financial accuracy and reducing manual reconciliation effort.
• Built a Field Force Tracking System (Sales App) for 500+ on-ground Crew AI with geolocation-based monitoring, improving field transparency and raising average meetings per salesperson from 15–20 to 40–42 per month.

GM-Technical at eNix Software Pvt. Ltd. (2013-08 – 2017-01)

• Architected and delivered Jot ERP, a scalable, web-based, multi-tenant ERP system built on a.NET framework to centralize management of key shipping operations.
• Designed and implemented a middleware synchronization engine ("Synchronizer") to facilitate secure and reliable data exchange between the cloud-hosted web application and standalone on-board ship applications operating in offline or low-connectivity environments.
• Directed the development of the QMS (Quality Management System) module using the MVC architecture, ensuring modularity and compliance.
• Designed the On-Board ERP module, a standalone ship-installed application integrated seamlessly with the cloud platform for real-time synchronization upon connectivity restoration.
• Defined the SaaS deployment model, ensuring data security and efficient synchronization.

Sr. Analyst at Dell International Service Pvt. Ltd. (2011-03 – 2013-08)

• Led a technical team in the design, development, and delivery of Health Case Management projects, ensuring quality and scalability.
• Collaborated with stakeholders to analyze requirements, define technical solutions, and align them with business objectives.
• Architected and implemented WCF services for secure data exchange and system interoperability.
• Integrated Salesforce CRM with internal health systems for data synchronization and workflow automation.
• Provided technical leadership through task allocation, code review, and adherence to engineering best practices; mentored junior team members.

Software Developer at ESM. Ltd. (2009-01 – 2011-03)

Software Developer at Intralogic Tech (2006-09 – 2009-01)

Master of Computer Applications in MCA – MIPGS Hyderabad Osmania University (2006-06)

Bachelor of Computer – Kakatiya University, Warangal (2003-06)