AR (Team Coordinator) at Global Helathcare Pvt.ltd (2016-05 – Present)
- Handled AR calling with US insurance companies for claim status and payment.
- Followed up on outstanding claims to reduce AR backlog and improve cash flow.
- Currently performing internal audits of AR as well.
- Works with agility to deliver business impact
- Owning the critical reports
- Executes according to SLA's.
- Has detailed understanding of process and SOP's
- End to end strong business acumen of Billing cycle.
- Identifying payment patterns and delinquency in advance and Suggesting improvement solution/strategy.
- Sending request to the client for necessary documentation required by the payer
- Sending reconsideration or appeal form the payer
- Based on the EOB received documenting that information in the software
- Analyzing the EOB and Posting the payment.
- Ensuring that all the claims is processed accurately without any quality issues.
- Effective stakeholder management with top management.
- Training the new resources on various process' and protocols
- Mentoring the new resources to get accustomed to the company's processes.
- Handling various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements.
Dell international Service Pvt. (2013-02 – 2015)
2 years of experience in Dell international Service Pvt.
Lapiz Digital Service Pvt. (2015-03 – 2016-04)
1 year of experience in Lapiz Digital Service Pvt.