Ramavatar Kurmi
Result-oriented professional with experience in sales operations, customer relationship management, team leadership and financial services
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About
Result-oriented professional with experience in sales operations, customer relationship management, team leadership and financial services. Proven ability to drive sales, manage teams, handle collections and maintain strong customer relationships in fast-paced environments.
Experience
Broadband Champion - Airtel Bharat
(2025-11)
- Drive direct broadband sales and customer acquisition across target sectors.
- Manage customer onboarding and resolve service-related queries.
- Develop localized marketing initiatives to improve visibility and market share.
Team Leader - HDFC Credit Card
(2025-07 - 2025-10)
- Led and mentored a sales team focused on credit card acquisition.
- Monitored KPIs, coached team members and handled escalated customer issues.
- Managed financial collection and verification processes.
Senior Collection Officer - SVCL Credit Line Limited Company
(2024-08 - 2025-04)
- Managed cash collection, deposits and ledger maintenance.
- Handled customer transactions and resolved financial queries.
- Reconciled daily financial records and maintained cash-flow accuracy.
Credit Assistant - Spandana Sphoorty Finance Limited
(2019-11 - 2024-04)
- Verified and assessed group-loan applications in rural and semi-urban markets.
- Led field collection drives and supported high recovery rates.
- Maintained financial data for weekly and monthly audit reporting.
Education
Bachelor of Arts - BA - Maharaja Chhatrasal Bundelkhand University (2021)
