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Ramesh Thyagarajan

Ramesh Thyagarajan

Quality Analyst with 2 decades of experience in non voice process

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ChennaiMember since August 26, 2026
MIS ReportingAdvanced ExcelCRM
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MIS ReportingAdvanced ExcelCRM

About

Back-office operations and data management professional with 23+ years of experience in data processing, MIS reporting, quality assurance, CRM, and team coordination. Recognized for delivering high accuracy, improving processes, and supporting business operations across multinational organizations.

Experience

Quality Analyst at Springbord Systems Pvt. Ltd. (2021-01 – 2023-12)

  • Delivered 99%+ quality in production and QC operations.
  • Managed client filings and produced daily MIS reports.

Senior Executive – Data Processing at Wheecon Instruments Pvt. Ltd. (2019-01 – 2020-12)

  • Oversaw IT/EDP/DTP operations and vendor coordination.
  • Supported HR and administrative functions.

Junior Project Coordinator (Translation) at Cosmic Global Ltd. (2018-01 – 2018-12)

  • Coordinated project delivery between teams and global translators.

Senior Research Analyst at Relationship Science India Pvt. Ltd. (2011-01 – 2016-12)

  • Achieved 99%+ quality; awarded Employee of the Month and Hall of Fame.
  • Led a team of 4 analysts, trained teams on lawyer's process across sectors and automated reporting processes.

Back Office & Data Processing Executive at Multiple Organizations (1993-01 – 2010-12)

Worked with multiple organizations in Chennai, handling data processing, documentation, MIS reporting, customer records, and administrative support.

Career Break (2023-01 – Present)

Focused on family caregiving responsibilities while continuously enhancing skills in AI tools, Advanced Excel, remote collaboration, and modern data-processing workflow

Education

M.C.A – University of Madras (2002-12)

B.Sc. in Mathematics – Dhanraj Baid Jain College (1992-12)

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