Duty Manager
Send a job offer directly to this candidate
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Concierge - The Residency Towers Hotel India - India
(2008-01 - 2010-12)
Receptionist - The Residency Towers Hotel India - India
(2010-01 - 2012-12)
Receptionist - Aloft India - India
(2012-01 - 2013-12)
Receptionist - The Residency Towers Hotels India - India
(2013-01 - 2014-12)
Receptionist - Mafraq hotel Abudhabi - Abu Dhabi
(2015-01 - 2019-12)
Team leader - Millennium central Mafraq hotel Abu Dhabi - Abu Dhabi
(2019-01 - 2021-12)
Night Manager - Cityseasons hotel Dubai - Dubai
(2022-01 - 2026-12)
Experienced Front Desk with a demonstrated history of working in the hospitality industry.
Office, Hospitality Management, Hotel Management, Strong operations professional. Deliver excellent customer service, at all times. Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail. Administer all reservations, cancellations and no-shows, in line with company policy. Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities. Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety. To follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers. Capable of working closely with all departments to assure proper Cashiering and audit reporting happens. Skilled at Insuring proper staffing levels for customer service goals.
Experience with effective check-in and checkout, special needs of VIP Guests, foreign dignitaries, etc. Maintain personal knowledge by
St Joseph's High School (2005-01 - 2005-12)
Diploma in Hotel Management - Hotel Management - TNSC
