Senior Software Engineer (Profile- B2B implementation and support) at Tech Mahindra PVT limited. (2024-03 – 2024-11)
Lead (Profile- B2B implementation and support for Electra Meccanica) at HTC Global Services (2022-02 – 2022-12)
Formation of India integration support teams, Integration project management, Customer support, Analysis and Implementation
- Represent client facilities as the B2B Coordinator responsible for contacting Trading Partners on EDI conformance and accuracy issues and new implementations
- Assisting Trading Partners in providing quality EDI transactions to improve client facility receiving and inventory accuracy
- Identify, prioritize and contact Trading Partners sending EDI transactions for implementation & support
- Identify, analyze, prioritize and contact Trading Partners with EDI accuracy issues to determine Root Cause Corrective Action and inform Client Facing staff of situations that need further resolution
- Created Job document and shared common files shared to across offshore team and shared the knowledge Transfer session to all team members about whole EDI system flow
- Created EDI implementation document with HTC SAP Contribution for all client and team members
- Work with Global Sales to ensure Trading Partners continuous compliance with Corporate policy/practices regarding EDI by escalating issues with non-compliant suppliers
- Technology and platform migration, team formation for Integration support profiles
- Lead and coach Integration specialists in the skills needed to successfully integrate trading partners
- Communication/Coordination for integration support with offshore implementation and maintenance teams
Senior Software Engineer (Profile- B2B implementation and support) at Accenture PVT limited. (2014-08 – 2022-02)
End to end Integration, project management, implementation and support. As an Enterprise Integration Specialist, responsibilities involved AD with Project coordination and Application Development (AD) Implementation of projects related to integration.
- Prepare specification for integration implementation
- User created Azure development request based on that create a FMD (function module document) and implement FMD to production system through OpenText tool
- Customer support for implementation development of functional specifications for application Teams
- Trading Partner Setup and implementation with internal applications like SAP and OpenText
- Conducting end to end test with Trading Partners for B2B messages implementation and integration
- Monitor production systems and operations and take appropriate actions to resolve system failures
- Research troubleshoot and resolve processing issues for internal and external customers
- Work with different kinds file formats EDI ANSI X12 (viz., 810, 850, 855, 856, 875, 876, 880, 847, 204, 860), UN/EDIFACT, XML, fixed-width flat files and delimited flat files
- Project migration from Web methods to Boomi system
- Feasibility study and project initiation of migration and new integration projects
