Ramkumar

To obtain a responsible position in the banking sector where I can utilize my skills in banking operations, customer service, and compliance to contribute towards the growth of the organisation.

Assistant Manager at Axis Bank (2024-02 – Present)

Banking operations and customer service management

• Customer account opening (Saving, Current & Salary Accounts)
• KYC verification & document processing
• Cash handling & daily cash balancing
• Loan file processing (Personal Loan, Home Loan, Gold Loan)
• Handling customer queries & complaints
• NEFT / RTGS / IMPS transaction support
• FD / RD account creation & closure
• Cross-selling of bank products
• Maintaining daily branch reports
• Coordination with branch manager & audit team
• System entries & data management

10th – DE-SAINT PUBLIC SCHOOL JHANJHANA SHAMLI UP (2016)

12th – NATIONAL PUBLIC HIGH SCHOOL HARSOULI MUZAFFARNAGAR, UP (2019)

B.com in Commerce – Himalayan Garhwal University Block Pokhra District Pauri Garhwal UK (2022)

ABYB in Axis Bank Young Bankers – Manipal Academy Of BFSI (2023)

Certification – NISM (2023)