Ramya Adabala
Senior Associate – Customer Care
Talent
EluruMember since October 19, 2026
Communication skillsCustomer serviceProblem-solvingMultitaskingLeadershipMS WordBasic C and PythonBasic knowledge of Digital Electronics
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Communication skillsCustomer serviceProblem-solvingMultitaskingLeadership
About
To work in an organization where I can enhance my skills and contribute to organizational and personal goals.
Experience
Senior Associate – Customer Care - WIPRO - Hyderabad
(2023-08 - 2025-12)
- Handled customer queries professionally and provided clear, accurate information.
- Assisted customers through the assigned support channel and worked to resolve issues within the required timeline.
- Followed SOPs and process guidelines to ensure consistent service quality.
- Maintained customer interaction details and updated records when required.
- Escalated unresolved or complex issues to the appropriate team.
- Worked toward daily productivity, quality, and customer satisfaction targets.
Education
B.Tech - Sasi Institute of Technology and Engineering (2019-07 - 2023-05)
Diploma - ECE - Sri Venkateswara Institute of Science & Information Technology (2017 - 2020)
Skills
Senior AssociateCustomer Care
