Ramya

Sales and lead generation professional with experience in lead generation, cold calling, customer relationship management, and business outreach. Skilled in online research, CRM management, customer follow-ups, and identifying potential business opportunities. Comfortable handling high-volume calls and working towards targets, with basic experience in candidate sourcing, screening, and recruitment coordination.

Lead Generation Specialist at Kyoto Technologies (2026-05 – Present)

• Supported end-to-end outsourcing and recruitment activities for client requirements.
• Generated leads through targeted online research and outreach strategies.
• Sourced candidates through job portals, LinkedIn, and internal databases.
• Screened resumes and shortlisted candidates based on client requirements.
• Maintained an up-to-date database of qualified leads and their contact information.
• Utilized CRM software to track and manage lead interactions effectively.
• Created detailed lead profiles to ensure accurate data capture and further analysis.
• Responded quickly to customer inquiries and provided effective solutions in a timely manner.

Customer support executive at Matrimony.com (2025-03 – 2026-02)

• Outbound calling customers, working toward monthly sales/conversion targets.
• Understanding the customer's marriage/matrimony requirements and explaining paid membership/packages.
• Convincing existing customers to upgrade or renew.
• Building customer relationships and trust.
• Following up with interested customers
• Converting leads into paid memberships.
• Updating CRM/call records and tracking conversions.
• Verified vendor profiles for Wedding Bazaar and managed customer/vendor relationships.
• Managed up to 150 calls per day while achieving targets.

B.Sc in Computer Science – SIIE (2021-01 – 2024-12)

AISSE – VIDYA PEETAM SENIOR SECONDARY SCHOOL (2019-01 – 2021-12)

SSC – VIDYA PEETAM SENIOR SECONDARY SCHOOL