Ramya Devops9

Salesforce DevOps Engineer with 8 years of experience in continuous integration and continuous delivery (CI/CD), release engineering, DevSecOps, and cloud delivery. Builds and supports multi-environment Salesforce pipelines using Azure DevOps, Salesforce CLI (SFDX), Git, YAML, Jenkins, and the ANT Migration Tool. Experienced in source control governance, metadata deployments, sandbox management, production releases, rollback planning, security gates, and Salesforce–MuleSoft dependencies.

Results include reducing deployment lead time from hours to minutes, enabling more than five daily releases, reducing merge conflicts by 60%, and supporting remediation of more than 200 pre-production vulnerabilities.

Senior Analyst at Deloitte Support Services (2021-05 – Present)

• Implemented Salesforce CI/CD across Dev, QA, UAT, INT, and Production using Azure DevOps, Salesforce CLI/SFDX, ANT, Git, and reusable YAML pipelines.
• Reduced deployment lead time from hours to minutes and enabled more than five releases per day through automated metadata validation and deployment workflows.
• Established GitFlow, pull requests, branch policies, code reviews, tagging, and rollback controls, reducing merge conflicts by 60% across distributed teams.
• Integrated SAST, DAST, ReviewNow, and SonarQube quality gates, supporting remediation of more than 200 pre-production vulnerabilities and a 95% security compliance score.
• Secured pipeline authentication and secrets using Salesforce Connected Apps, OAuth 2.0, Microsoft Entra ID SSO, Azure Key Vault, and Venafi-managed certificates.
• Led production releases covering backups, approvals, deployment plans, stakeholder communications, smoke tests, evidence collection, and rollback readiness.
• Managed sandbox refreshes and environment alignment, including users, profiles, permission sets, custom settings, triggers, flows, and post-deployment validation.
• Administered Azure Repos, pipelines, monitoring, and Log Analytics; resolved build and production issues and coordinated Salesforce–MuleSoft release dependencies.

Senior Engineer at ACS Global Tech Private Limited (Deloitte) (2018-10 – 2021-05)

• Designed and maintained Jenkins CI/CD pipelines that automated Java build, test, packaging, and deployment with Maven.
• Administered Jenkins servers, plugins, credentials, jobs, and pipeline scripts; investigated and resolved build and release failures.
• Managed Git/GitHub and SVN repositories, including branching, merging, tagging, code review, and release versioning.
• Built Docker images and containers and supported Kubernetes adoption to standardize development and staging deployments.
• Automated application deployment and configuration with Ansible playbooks across multiple instances and environments.
• Integrated Jenkins, Maven, and SonarQube for continuous integration and automated code-quality checks.