Ramya Kumari

To associate with an organisation, which gives a chance to improve my knowledge and enhance my skills in latest technologies and be a part of the that works towards the organisation as well as my personal goals.

Senior associate at Wipro (2022-10 – 2026-02)

• Create maps identifying geographic characteristics according to client specifications; worked for multiple workflows such as LG, IR, IS, POI (GCID), Narrow road width, Detours.
• Got promoted to QC within a year which is a vital role to provide accurate and helpful responses to resolve issues.
• Review the results of QC checks and approve the data for further uses or publication.
• Navigating users while using Google maps to their exact locations, finding best and right business, correcting the mistakes of access points etc.
• Actively involved in resolving both client and customer issues by effectively utilizing available resources and experience in handling cases/tickets.
• Actively involved in team management and helping the team lead in every circumstance to solve tickets and cases.

Bcom (computer) in Computer – Railway degree college, secunderabad (2021)

MEC – Railway junior college, secunderabad (2018)

SSC – Railway Mixed High School (2016)