Ramya N

I am a salesforce Administrator with 5+ years of experience seeking a role where I can update myself to the latest technologies, apply my knowledge and skills efficiently for continuous improvement

Salesforce Administrator - TCS - Chennai

(2024-03)

• Configure custom objects, fields, page layouts, record types, and validation rules.
• Build and maintain Flows to automate business processes and reduce manual effort.
• Create reports and dashboards for executive leadership and business stakeholders.
• Configured workflows, approval processes, and email alerts, Create group, queue, list view and user
• Manage users, profiles, roles, permission sets, and security settings.
• Perform data imports, exports, cleansing, and deduplication using Data Loader, Support Salesforce releases, troubleshoot user issues and provide training to improve Salesforce adoption.

Salesforce Developer - TCS - Chennai

(2021-03 - 2023-12)

• Involved in complete application development life-cycle of the project including requirements gathering, impact analysis, implementation, unit testing, and bug fixing.
• Hands-on experience in developing Apex Classes, Aura Components, Lightning Web Components.
• Workflows Implementation with Objects, Custom Apps, Layouts, Tabs, Validation.
• Achieving Apex Test Coverage of more than 80% and maintaining the same at the time of enhancements

Bachelor of Technology - B.TECH - Sri Sairam Engineering College (2016 - 2020)